Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Rebecca is wonderful my dog Maggie is a little shy but she warmed her up
By Lynne C.
Response from Wag!· Jun 16, 2021
Thank you, Lynne, for your kind feedback! We're so glad to hear that Maggie warmed up to your Pet Caregiver, Rebecca! If you'd be interested in having her back again, we'd highly recommend reaching out to her directly from the 'Past Caregiver' section of the app.
really tough finding wag people in my area- also after I cancelled two people showed up one I did not schedule. I was charged 2 x. I gave instructions (prior to canceling) that big dog just needed to be let out. He is 14 with arthritis.. The neighbor saw him being walked down the street and took him back to the house. Frustrating experience overall
By Susan N.
Response from Wag!· Jun 16, 2021
Hi Susan, thank you for writing your thorough and honest review. We would be glad to take a look into your experience further to see how we might assist. Please reach out to us at [email protected] to discuss. Thank you.
It’s so easy to use and results so far have been great!
By Amber R. F.
Response from Wag!· Jun 16, 2021
Thank you so much for your kind words, Amber!
Good service and walker
By Sheri M.
Response from Wag!· Jun 16, 2021
Thank you, Sheri, we appreciate your kind review!
We tried multiple times (with different times of the day) to get a walk but no one was accepting. Finally someone accepted. Then at the very last minute that person canceled. Wag did not find a replacement so we had to rearrange our plans to rush home and take care of our dog. Wag offered an apology. At the very least there should have been a credit given for the major inconvenience. If customers can’t rely on your company in the care of their loved ones you usually don’t get a 2nd chance.
By Anonymous
Response from Wag!· Jun 16, 2021
We appreciate you taking the time to write your honest feedback on your experience. If there is anything that you would like to discuss regarding your recent experience, we can be reached at [email protected]. Thank you.
We have been so pleased with Gabrielle. That we hope to use her a lot we haven’t use wag for the whole pandemic we didn’t need to but my husband was away so we did use her and we loved her we will continue to use the service as needed..
By Heidi
Response from Wag!· Jun 16, 2021
Hi Heidi, thank you so much for your kind words and feedback! We're glad to hear that your Pet Caregiver, Gabrielle, is a favorite with your whole family!
Great walker and great experience
By Alexandra L.
Response from Wag!· Jun 16, 2021
We really LOVE to hear this, thank you, Alexandra!
Always great! Can’t go wrong with wag!
By Allison C.
Response from Wag!· Jun 16, 2021
Aww, thank you so much, Allison!
