Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Great thanks good communication That’s twice you failed me your system is stinks wags is no good twice you did not set me up with a walker I will comment greatly on Facebook what poor service you give all my friends will be told. My pet club will be told of your poor service, I repeat poor service and you had the nerve to charge me for the service you are bad
By morrie
Response from Wag!· Nov 2, 2021
Thank you so much for the amazing feedback!
If you want to constantly worry if your dog will actually get walked or not, or you enjoy spending vacations calling everyone you know to let your dog out because the walker cancelled last minute (again), then wag is for you.
By Saige
Response from Wag!· Nov 2, 2021
Hi Saige, we are so sorry to hear you had a less than perfect experience. We show that you are in contact with the correct department and they will take good care of you.
This is a great company. My friend told me about them. My dog is so happy with the walks. They are on time and the people are really nice. I had back surgery and I don’t know what I would do without them!
By lorin P.
Response from Wag!· Nov 2, 2021
Thank you so much for the feedback!
Thank you Shelly
By keith
Response from Wag!· Oct 28, 2021
Hi Keith, thank you for your kind review!
Very positive experience. Julio was great with timely communication. I will definitely rebook in the future.
By SANDRA D.
Response from Wag!· Oct 25, 2021
Hi Sandra, thank you so much for taking the time to leave a review! We're thrilled to hear that you were delighted with your Pet Caregiver!
No one EVER walks my dog but my family - I booked Anthony last minute and was a wreck about doing this - he was AMAZING! professional, prompt and detailed with comments about my dogs 60 minute walk. I definitely wore him out with my texts and communication trying to micromanage this experience - he knew just how to handle me :)
By Kathryn M.
Response from Wag!· Oct 25, 2021
Hi Kathryn, thank you for taking the time to leave your stellar review! We're delighted to hear that you were thrilled with your Pet Caregiver! It sounds like Anthony was a great fit for you and your dog!
My dog walker lost my house key on a busy sidewalk! As a result I had to have all my locks changed at a considerable expense. This is outrageous and I hope Wag will honor their promise to me to compensate me for the expense and inconvenience of this mess.
By Marjorie
Response from Wag!· Oct 25, 2021
Hi Majorie, thank you for taking the time to leave a review. Please send us an email with more information at [email protected]!
Cody was on time. Took our rambunctious dogs for a long walk and returned them on time. He was polite and friendly and able to handle our crazy dogs.
By Anna
Response from Wag!· Oct 25, 2021
Hi Anna, thank you for taking the time to leave your kind review! We're delighted to hear that you were thrilled Pet Caregiver!
