voomisupply.comReviews of voomisupply.com

Ordered the wrong size part, called to cancel the order the same day and was told no it is already in the shipping prosses, Told I could send the parts back and I would need to pay shipping. after weeks of weighting with no refund I sent the shipping information showing it was delivered to them. Next day was told that a refund would be sent - 20% restocking fee. Mind you the part was never open, seal still intact and was told I would only need to pay the return shipping. $650 part so 20% is a very big restocking fee. Explained this to them but no help. Will never ship Voomisupply again. Will Stick with Amazon where returns are free.

Extremely Disappointed – Dishonest Business Practices I placed my first order with Voomi Supply on Sunday, July 27th. On Monday morning (July 28th), I called to modify the order from 10 to 15 sheets. I was told the original order had already shipped and I’d need to place a new one, including paying shipping again — which I did over the phone. Later that afternoon, Patrick called to inform me that my order couldn't be fulfilled due to a supposed inventory error — the item was out of stock, and I’d be refunded. At no point did he mention anything about the price being incorrect or that it would change. On Tuesday morning, I checked their website and saw the same item still listed as in stock — but now at a significantly higher price. When I called again, I was told I could place a new order at the new price. That afternoon, Patrick called me again with the exact same excuse — inventory error, order canceled. At that point, I refused to accept the repeated lies and insisted they fulfill my original order. I even gave them three in-stock alternative materials that I would be willing to accept instead. Despite this, they continued to avoid honoring my order. The product was finally marked as out of stock the day after that second call with Patrick — far too late to be a coincidence. This is a textbook case of shady business practices. It’s clear they realized they had listed the item at the wrong price and made-up excuses to cancel my orders, just to force me to reorder at a higher cost. This is not how an honest business operates. I will not be ordering from Voomi Supply again and strongly advise others to be cautious when dealing with them.

The sales guts were nice, goid price, but they sent the wrong item and I could not get it corrected. Hours on the phone. Multiple calls. No one had the ability or authirity to fix the problem. No managers available. Still waiting for resolution. Also, charged me 2nd day air delivery from a warehouse 1 hour away by car.

Look, don't care if it is a computer glitch. Too the time to verify a part. They say they ship from all over the US. Went to order a 35' line set for $186. They tried to charge $299 for shipping. Absolutely Insane, LOL. They did respond to some inquires that were important but this shipping issue should scare anyone since I can get the same part for $280 with shipping included. I I Your response is weak, LOL! We are not frustrated as there are many other vendors to choose from. You are not addressing the issue. As verified by your customer service, and I already k new, the item is approximately 7 pound no more than 8 pounds. There is no way this should be freight shipping cost. Figure it out🤣

Stay away from this company, they look cheap but end paying more with delivery and bad website description , end up paying for delivery and one more time for return.

They tried to rip me off. Plain and simple. I ordered a compressor. After installation. It would not start at all. Pulled locked rotor amps out of the box. Now a reputable supply company would send you a new one first and foremost. Not these people. They will find every piece of red tape they can, and make you jump through hoops. In the end I had to report this as fraudulent charges to my bank. Learn how the industry works, or don't try to be a part of it!

A human answered the phone to verify stock on item needed, other sites said it would ship next day, they sent email after purchase that it was out of stock and would take 4-6 weeks

Buen resultado