VolusionReviews of volusion.com

Basically I don;t have to think much about it. I can create my products and discounts with no issues and the money transaction is smooth as well. Anytime there has been any issues which is almost never, it's handled well.

We have 2 small home businesses that both have websites with Volusion. Our first business is 'startup' cleaning product business that sells products online. To be honest, we're quite happy with how this is all working out on Volusion and are comfortable with the monthly charges. Our second, more recent business is a wedding gown brand import business. It does have a website, but only to display the gowns we import, not for online purchase. As you can imagine, images are the most important part of this site and unfortunately, they use considerably more bandwidth. For the first 10 months we were happily ticking along with the site and around September upgraded our Volusion package as we'd hit the 'allowed number of products' ceiling. Towards the end of November we got a billing notice for overages in February! Apparently, the package we were on then only allowed us 3Gb of 'usage' and we were over that [Had I known back in February, I would have upgraded to the hight bandwidth option then], the next day we got one for March, then the next day for April and so on. By day 7, we had been billed more than a $1500 for overages. November I upgraded to the premium package at great expense, but the bills kept coming around $350 a pop. After a few email discussions, the erroneous overages for Oct, Nov & Dec were waived, but my point is, this website has cost me more than double what it should have this year, which could have been avoided if I'd received the billing notices at the correct time and not 10 months later. I was pleased that Volusion did make efforts to sort out the issue, but I'm still unhappy with the costs we've incurred this year and although I don't really don't have time, I'm going to have to look for a more cost effect solution for our websites.

Thank you! A company who honors their customers by alway providing the best support. I'm not sure how we would navigate the web without them. Much Appreciation, Lydia Maidensofiron.com

I was OVERCHARGED for bandwidth on my websites, and the only response was to go find the overseas violators and block their IP. Why don't they take care of this for all the online customers? They just want you to buy their product at a reasonable price then get UPCHARGED every month for bandwidth. BTW this customer had only 500 visitors/day and ran out of bandwidth within 7 days.

Works as advertised!

The only negative is that the design content page is very slow to load initially.

The program is fine especially for someone who isn't computer savvy Frustrations with the program though 1. The date to show a product shouldn't have to be reset each year - it's a waste of time. If it's from October to November one year, it should automatically reappear the following year without having to reset it. 2. The weights of products need to be adjusted to keep up with shipping products. Don't like losing money on shipping. 3. We offer pick up as well as shipping, one should be able to hit complete for pick up, not just shipping.

Excellent site, excellent service, really happy with everything about Volusion.