Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
580 reviews
Voltage Coffee SupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WELCOMEVoltage Coffee Supply is a premier online retailer of commercial espresso machines, grinders, brewers, water dispense systems, water filtration, parts, and more.Since 2015, we have created relationships with our customers and manufacturers based on trust, commitment to quality, and support. We strive to be the best place to purchase commercial coffee and espresso equipment on the Internet.WE ONLY SELL THE BESTWe’re focused on you. No matter what your coffee equipment needs are, we’ll help you find the right machine. Our 30-day satisfaction guarantee means you can return your machine for a refund. You can breathe easily because we don’t play pricing games. We offer one fair price with free shipping and easy financing options.EXPLORE OUR POPULAR COLLECTIONS:ESPRESSO MACHINES →GRINDERS →BREWERS →PARTS & ACCESSORIES →
Voltage Coffee Supply (voltagecoffeesupply.com) has 580 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 19 reviews with 4 stars · Clear filters
David has been super helpful in finding me equipment that others did not have. We will be back!
By Steve S.
Response from Voltage Coffee Supply· Jun 30, 2022
Thanks Steve! Much appreciated and glad we were able to help :) -David
The ordering process was super easy and the price was great for the item I got! Customer service was super helpful. The item did take a very long time to get delivery, but I understand delays with production and distribution during this time.
By Kavé Coffee B.
Response from Voltage Coffee Supply· Jun 25, 2022
Thank you for the review! We completely agree, the extended lead times on some items are frustrating, but glad we were able to get it to you!
I ordered and it was declined, but it said it went through so I was confused about what happened. I ordered again, and was hoping I didn’t just buy something twice, but all went well and the shipping was fast. Maybe my visa has some issue….
By Richie N.
Response from Voltage Coffee Supply· May 20, 2022
Hi Richie, Thank you for the feedback! Sounds like we've been working on this with you, but please let us know if we can be of any help! Gigi Customer Service
Would have given 5 stars, but item ordered was not in stock. Was not listed on website as not being in stock. I did received item in time for what I needed, so ended up not being a major problem, but did cause a little stress. Did a very good job of keeping us updated via email as to status of order. That was very good and much appreciated. I would order from them in future, and once I've determined that the item I ordered is correct and works correctly, then I will order some spares.
By Black Hills Receptions & R.
Response from Voltage Coffee Supply· May 20, 2022
Hi there, Thank you for the feedback! We are sorry there was a delay- with supply chain issues sometimes lead times aren't as accurate as we would like. We appreciate your patience and understanding! Please let us know if we can help with anything in the future! Gigi Customer Service
Ditting Burrs- Received very fast! The packaging was not protective of the burrs. Condition of burrs seemed as new.
By Stephen W.
Response from Voltage Coffee Supply· May 20, 2022
Hi Stephen, Thank you for your feedback- we will definitely take it under advisement! Gigi Customer Service
Transaction was good, item was just what I needed, it would have been nice if I was informed before I ordered that it was backordered.
By Bill
Response from Voltage Coffee Supply· Mar 7, 2022
Hi Bill, Thanks you for your rating! We are continuously working on improvements for the website regarding stock levels-- and communication on current inventory. We greatly appreciate your patience regarding this issue. I will share your feedback with the team! We look forward to assisting you with future supply needs! Cheers! Gigi-- Customer Service Coordinator
The company is very informative to keep you update on your order. Although the grinder I had ordered was very popular they were out of stock. Voltage warned me ahead of time, so I decided to wait. Its been 4 weeks, but no grinder yet. They said due to back order it will be another few weeks. The white grinder must be in demand, so decided to go with the black color, which they had in stock, they shipped it out same as requested! Thank you Kelsey for helping:)
By Douglas T.
I've purchased from Voltage before and admire their customer service. Something odd happened with this order - it was "in stock" when I ordered, but after a week I reached out since I didn't get a shipping confirmation. They assured me it was shipping soon. 2 weeks later (admittedly over the holidays) and still no update. Finally I called to escalate and it was shipped that day. I still plan to order from Voltage in the future, but am deducting 1 star because of the unexplained 3-week delay and confusing messaging regarding this most recent order.
By Bimal D.
