Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18 reviews
VOCICSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At VOCIC, we create mobility aids that help people stay connected to the moments that matter—family, routines, and daily independence. Our rollators, scooters, and patient lifts are designed with care and practicality in mind, supported by a customer service team that is always ready to assist with setup, usage, and after-sales needs.We don’t just build mobility products—we support the people who rely on them every day.
VOCIC (vocic.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
18 approved reviews, newest moderated first
Like having help when you need it
By Bonnie
Response from VOCIC· Jun 5, 2026
Thank you for your kind words! We're delighted to know that our product has been there for you when you need it. That's exactly the difference we hope to make for our customers every day. Shall you need anything, please don't hesitate to reach out. We're always available. Regards, VOCIC Support Team
Great service. The lift chair from floor is excellent. I have been able to get up with so much ease. Before it was a struggle. Highly recommend!
By Shelia B.
Response from VOCIC· Jun 5, 2026
Thank you for your wonderful feedback! We're delighted to hear that the floor lift chair has made getting up so much easier for you. Knowing that it's helping improve your independence and comfort means the world to us. Thank you for your recommendation and for choosing VOCIC! Regards, VOCIC Support Team
Fast attention to my request and brake assembly came as a unit handle to wheel. East install and perfect fit. A quality product.
By CHARLES E K.
Response from VOCIC· May 23, 2026
Hi there, Thank you so much for your wonderful feedback! We’re very glad to hear that you are satisfied with our product and support. Providing reliable products and prompt support is always our goal, so it truly means a lot to know you had a positive experience. Thank you again for your trust and support! Whenever you need anything, we're only an email away. Warm regards, VOCIC Team
The size is good, but it’s not that easy to fold and unfold. It takes time and a strong person to do it. Not good if you are handicapped. Somebody needs to help you. Also it does not have a bag to carry your phone or a bottle of water. It’s not as good for the price. I don’t have the energy to return it so I just lost 300 dollars.
By Justo
Response from VOCIC· May 22, 2026
Hi there, Thank you for your reply, and we’re sorry to hear that our PackGo rollator walker did not fully meet your expectations. This rollator is specially designed for travel use, with its ultra-compact folding design and lightweight structure being key features. If you are looking for a more convenient rollator walker for everyday daily use, we also offer several other cost-effective options that may better suit your needs. Please feel free to reach out to our dedicated support team anytime — we’d be more than happy to help you find the most suitable model. We look forward to serving you better in the future. Sincerely, VOCIC Support Team
I had a question about a part that came off of the vocic power chair and got an prompt informative answer. Very pleased
By Rita J.
Response from VOCIC· May 22, 2026
Hi there, Thank you so much for your kind words! We’re very glad to hear that our team was able to provide a prompt and helpful response regarding your demands. Customer satisfaction is always our top priority, and your satisfication means a lot to us. Please don’t hesitate to reach out anytime if you need further assistance — we’re always happy to help! Warm regards, VOCIC Team
Light but sturdy. Great for traveling!
By Joe V.
Response from VOCIC· May 22, 2026
Hi there, Glad to hear that our rollator walker has been a good travel companion for you. We hope it brings you greater convenience, independence, and reliable mobility support during travels. Shall you have any questions or need any support, feel free to reach out to our dedicated support team anytime. We look forward to serving you even better in the future. Warm regards, VOCIC Team
A good stroller, footrests are heavy need to made with aluminum, would be nice to have 12 inch wheels. Nice to sit on. The company responded well to the suggestions, the switch from stroller to chair is very easy and it is light enough for most older men to lift into the trunk of a car.
By pierre M.
Response from VOCIC· May 22, 2026
Hi there, Thank you very much for your feedback and for sharing your experience with us. We’re glad to hear that you find the product comfortable and nice to sit on. Your suggestions regarding the footrests and wheel size are well received. We will share them with our product development team for future improvements and consideration. If you ever have any further thoughts or need assistance, please feel free to reach out — we’re always here to help. Warm regards, VOCIC Team
Products I've purchased have been high quality and reliable. Shipping is speedy & items very well packaged. Very pleased! Highly recommend Vocic products and customer service.
By Bonne C.
Response from VOCIC· May 22, 2026
Hi there, Thank you so much for your wonderful feedback and recommendation! We’re truly delighted to hear that you are satisfied with the quality and reliability of our products, as well as our shipping support. Your kind words about our customer service mean a great deal to our whole team. We look forward to serving you even better in the future. Warm regards, VOCIC Team
