Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18 reviews
VOCICSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At VOCIC, we create mobility aids that help people stay connected to the moments that matter—family, routines, and daily independence. Our rollators, scooters, and patient lifts are designed with care and practicality in mind, supported by a customer service team that is always ready to assist with setup, usage, and after-sales needs.We don’t just build mobility products—we support the people who rely on them every day.
VOCIC (vocic.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 13 reviews with 5 stars · Clear filters
When package arrived, a plastic part was broken. I sent email explaining, sent photo and proof of purchase and within minutes problem solved. New parts arrived. Overall very well built. Camill was great. Very friendly and fast service Would highly recommend. And my wife loves it.
By Buzz N.
Great high end scooter. Ordered the D62 and very pleased with it.
By Robert G.
Overall a very helpful website to find those needed items for a family member.
By Ann
Response from VOCIC· Jun 5, 2026
Thank you for taking the time to share your feedback. We're honored to be able to provide mobility and rehabilitation products that help improve everyday life, and we're so glad to hear they've been beneficial for your family. Should you ever need any assistance, have questions, or require support, please feel free to contact us. We're always here to help and only an email away. Regards, VOCIC Support Team
My Z 57 turned out to be nicer and much more than I had expected, I love it
By JOSEPH D.
Response from VOCIC· Jun 5, 2026
Thank you so much for your kind words! We're thrilled to hear that your Z57 exceeded your expectations and that you're loving it. Knowing that our products are making a positive difference means the world to us!!! If you ever have any questions or need assistance, we're always here to help. Enjoy your Z57 and move the way you want~ Regards, VOCIC Support Team
It has been a real godsend. I have used it twice this week for my wife who had ms and fell. The only problem is it tends to tip forward. I stand on back two feet of the machine to anchor it. I thought it was that my wife wasn’t fully on the seat but she was back as far as she could go
By Richard
Response from VOCIC· Jun 5, 2026
Thank you for sharing your experience with us. We're truly glad to hear that the lift has been such a valuable help for you and your wife when she needed it most! We also appreciate you bringing the tipping concern to our attention. Safety is always our top priority, and we'd like to learn more about what you're experiencing. Would you mind reaching out to our support team at [email protected] with a few details, and, if possible, a photo or video of the setup during use? Our team will be happy to review the situation and help determine the cause. Thank you again for your support and valuable feedback. Regards, VOCIC Support Team
Like having help when you need it
By Bonnie
Response from VOCIC· Jun 5, 2026
Thank you for your kind words! We're delighted to know that our product has been there for you when you need it. That's exactly the difference we hope to make for our customers every day. Shall you need anything, please don't hesitate to reach out. We're always available. Regards, VOCIC Support Team
Great service. The lift chair from floor is excellent. I have been able to get up with so much ease. Before it was a struggle. Highly recommend!
By Shelia B.
Response from VOCIC· Jun 5, 2026
Thank you for your wonderful feedback! We're delighted to hear that the floor lift chair has made getting up so much easier for you. Knowing that it's helping improve your independence and comfort means the world to us. Thank you for your recommendation and for choosing VOCIC! Regards, VOCIC Support Team
Fast attention to my request and brake assembly came as a unit handle to wheel. East install and perfect fit. A quality product.
By CHARLES E K.
Response from VOCIC· May 23, 2026
Hi there, Thank you so much for your wonderful feedback! We’re very glad to hear that you are satisfied with our product and support. Providing reliable products and prompt support is always our goal, so it truly means a lot to know you had a positive experience. Thank you again for your trust and support! Whenever you need anything, we're only an email away. Warm regards, VOCIC Team
