The keys I ordered were packaged well
The keys I ordered were packaged well. They arrived close to the date expected. The keys fit perfectly. I had also received updates all the way from the time I ordered until they arrived.
By Karen C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
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Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
389 approved reviews, newest moderated first
The keys I ordered were packaged well. They arrived close to the date expected. The keys fit perfectly. I had also received updates all the way from the time I ordered until they arrived.
By Karen C.
The products needs to be improved!!Average experience
By Jackson G.
Quick shipment and good communication about the shipment.
By Tiffany K.
Response from Vizilok· Apr 10, 2025
Thank you!
Customer service was great. Only thing we would have preferred is if the biometric door lever assembly had the square backing option.
By Leo
Response from Vizilok· Apr 10, 2025
Thank you! We'll consider adding that option in the future.
Not a big deal website was nice seemed to be users friendly
By EDWARD O.
Response from Vizilok· Apr 3, 2025
Thank you
I had a question about an ADA door handle and used the Chat session option to reach out. I couldn't get through for some reason, but the representative emailed me right away and answered my question! I've never had that happen before and it was a wonderful customer-service moment!
By Emily M.
Response from Vizilok· Mar 20, 2025
Thank you for the kind feedback! Glad we were able to catch up with you!
Great commercial door handles. Good quality and feel sturdy for our customers.
By RP
Response from Vizilok· Mar 13, 2025
Thank you!
My experience came quickly and is responsible. I liked the lock handle and it was perfect.For privacy
By Erick Grijalva E.
Response from Vizilok· Mar 6, 2025
Glad we served you well!