Great Help
Great Help and customer service
By Cara L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a sense of privacy and security with our one-of-a-kind commercial quality privacy indicator locks - perfect for public restrooms in busy places.Our locks are purchased by different organizations in USA and CanadaAirports, Architects, Churches, Facility Locksmiths, Fitness Clubs, Hardware specialists, Hospitals, Hotels and Resorts, Nursing Homes, Real Estate Developers, Residential communities, Restaurants, Retail Chains, Universities, Wholesale distributors
Vizilok (vizilok.com) has 389 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
389 approved reviews, newest moderated first
Great Help and customer service
By Cara L.
Ordered with Prime. Very easy process took about 1 min. Same item as I ordered 10 years ago and is holding up well in commercial restroom
By Shockedme
Excellent phone support, thank you!
By Steve W.
NICE, I BACK AGAIN
By revistalencoisgmail.com
Vizilok locks are strong and work well especially the vecant/in use indicator. Installation was easy and customer service helped when needed. The price is a bit high and delivery took a little longer than expected. Overall good quality and reliable just a bit pricey.
By Madden
I purchased 4 locks. 2 different design locks have failed; 1st lock internal metal opened up and we had to cut a hole in the drywall to reach in an open the door. Support replaced all 4 locks. 2nd twist lock fell out of the handle. Employees prefer the push in lock button vs twist. Twist will no open unless you unlock it. I would like to replace the other 3. 2nd replacement don't ship on time and had to follow up several days later.
By Bruce D.
Easy to order and quick shipping
By michael P.
Very helpful in finding the right lock
By POPP