VivitarReviews of vivitar.com

I started using Vivitar lenses in the 1980s. Their products were decent then as a good substitute for the more expensive camera lenses. I recently purchased two action cameras, DVR 786 and DVR 757. Both have very good picture quality and less expensive than a GoPro. I contacted there support once to learn how to use the date stamp and received good instructions and friendly service. One has to realize that Vivitar has mostly specialized in reducing the cost of items. So if the top brand is rated a 10 on a scale of 1 to 10 I would expect Vivitar products to be an 8 on that same scale. I have never been disappointed with that expectation. Unless I win the lottery, I would never hesitate to buy a Vivitar product versus a top-dollar product.

Poor costumer service I have been trying to get a gear replacement for my vivitar skeyeview 360 camera drone, It seems the only way is buying a new same drone and use for spare parts!

I bought a pair of headphone from Ryman, and the headphone has become defective over 8 months, and I tried to contact the customer service as stated on the user manual: Sakar International. The original packaging also emphasize on UK customer support. The UK phone number is no longer active, and the only way to contact them is via email. I packed up the headphone and wrote out the UK address, but they insisted the headphones to be returned to them to an Ireland address before they will dispatch the replacement headphone. When I highlighted to them the user manual AND PACKAGING stated a UK customer service address in Coventry England, they just said the UK customer service is no longer active and they will take no further action to rectify the problem until the headphone is returned to Ireland address. They have said I can escalate the matter to their American office. I felt misled and misold. The product is sold as supported in England, only to find out I do not get any support or access to warranty in England. I will not buy any Vivitar products again.

Un-boxed the camera and then tried four times to film a loop of Whinlatter Forrest that I was touring on my mountain bike. This frankly nasty, cheap feeling item kept freezing every attempt after it went past two minutes. The only way to un-freeze it was to push the reset button which then erased the whole video It's now thankfully where it belongs.......smashed to bits and in the bin with the rest of the garbage! ONLY BUY THIS ITEM IF YOU WISH TO HAVE A SIMILAR EXPERIENCE. I WISH I'D READ THE CUSTOMER REVIEWS AT CURRY'S BEFORE I'D BOUGHT MINE AS THEY ARE MOSTLY THE SAME!