Saturday, November 7, 2026 · Customer reviews of US businesses
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409 reviews
Vital Records GovSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vital Records Gov is a professional vital records document preparer offering convenient solutions to people who are looking to obtain their certified copies of Birth, Marriage or Death Certificates.
Vital Records Gov (vitalrecordsgov.com) has 409 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
409 approved reviews, newest moderated first
very helpful
By BORAMY C.
Response from Vital Records Gov· Aug 4, 2022
Hi Boramy! We are so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We will share this with our team to inspire and motivate them to keep up the amazing work. Thank you again for your trust and kind words. You are the real MVP!
Seems to be a long time to get the information.
By David H.
Response from Vital Records Gov· Aug 4, 2022
Hi David! Thank you for your positive rating. We are grateful to hear that you are satisfied with our service. Rest assured that we will keep improving our services in the future to maximize customer satisfaction. You inspire us to do our best every day. You are amazeballs!
I thought of Vital Records as soon as I needed the birth certificate of my father. Their process works well but I feel the process could be explained better. One cannot perform the request 100% on-line. It requires paperwork delivered to your home. I could not track the progress of my request on-line, only the delivery. I was surprised to learn that my father's name was different than I knew. I wish I could talk to someone about it but I guess one can submit a revision which I don't understand. It takes a few weeks to get the product but in a reasonable amount of time.
By David M.
Response from Vital Records Gov· Aug 4, 2022
Hi David! Thanks for your review! I’m so happy to hear that you had a positive experience getting your certificate. We love hearing from our customers and we’re always looking for ways to improve our services. I’ve passed your feedback about our service and ease of use of website to our team – they’ll be thrilled that they were able to make a difference in your life! You are amazeballs!
The worst yet to date. They didn’t answer any of my questions. In fact they sent me information I already had. Completely clueless. It was like a generated message sent to everyone.
By Fran
Response from Vital Records Gov· Jul 12, 2022
Hello, Fran. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Thank you.
I sent off to get my husband’s birth certificate from you. After 90$+ only to follow your directions and sent a check that found out you don’t accept ended up going to our local office and paid another 20$ and received it 2 days later no thanks to your business and I’m out the money I sent to you for nothing to show for it
By Liz U.
Response from Vital Records Gov· Jul 12, 2022
Hello Liz. We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. If you are living in the state where the person on record was born, you will definitely get faster service by going to the state office but you will have to physically go there and spend time in line. With any online vital records service your application will have to be mail to the corresponding health department and each health department has its own processing time and state fees. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case and a detailed notice to make sure your application will be completed without errors. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!
Pretty expensive for the service I got.
By Lance S.
Response from Vital Records Gov· Jul 11, 2022
Hello Lance! We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. If you are living in the state where the person on record was born, you will definitely get faster service by going to the state office but you will have to physically go there and spend time in line. With any online vital records service your application will have to be mail to the corresponding health department and each health department has its own processing time and state fees. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case and a detailed notice to make sure your application will be completed without errors. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!
Concise, complete, convenient! All I did was place the information that was listed, in the envelope, and mail it. Thank you for making this a hassle free experience.
By Cynthia N.
Response from Vital Records Gov· Aug 5, 2022
Hi Cynthia! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you. We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!
So easy to use and very quick. Really saved me a hassle.
By Cheryl K.
Response from Vital Records Gov· Aug 5, 2022
Hi Cheryl! Thanks for your review! I’m so happy to hear that you had a positive experience getting your certificate. We love hearing from our customers and we’re always looking for ways to improve our services. I’ve passed your feedback about our service and ease of use of website to our team – they’ll be thrilled that they were able to make a difference in your life! You are amazeballs!
