Staff was very helpful and took the…
Staff was very helpful and took the time to explain everything!
By Patrick E O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
409 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vital Records Gov is a professional vital records document preparer offering convenient solutions to people who are looking to obtain their certified copies of Birth, Marriage or Death Certificates.
Vital Records Gov (vitalrecordsgov.com) has 409 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
409 approved reviews, newest moderated first
Staff was very helpful and took the time to explain everything!
By Patrick E O.
Fast easy and hassle free !
By lizeth T.
It was very nice
By Kalyan B.
Thank you the website is very user friendly.
By Andrae B.
They suggested to use an online notary and then rejected me 8 weeks later because they don't accept online notarys
By Dustin B.
Response from Vital Records Gov· May 13, 2022
Hello, Dustin. Thank you for letting us know about this, We’re so sorry that your experience did not match your expectations. This is on us. This comment takes us by surprise because the service we provide is fully validated and approved. But I really appreciate you bringing this issue to my attention. We are looking into this issue and hope to resolve it promptly and accurately. Thank you!
I used this because I have been in and out of the hospital lately and didn't feel up to taking it out to h&r block. This was easier, cheaper and I got my refund faster. I will be using this se vice from now on.
By Bette V.
Very easy and it didn't take very long to get my copy of the birth certificate.
By Angela U.
Application was easy but it too long for the birth certificate to come. When I called they said it would take 9 months to come. But thankfully it came in 3 months.
By Aisha K.
Response from Vital Records Gov· May 18, 2022
Hello, Aisha. Thanks for taking the time to leave a review. Unfortunately, the Health Department is presenting delays in its applications, due to accumulated applications, some offices were closed and others work with a lower volume of employees. These processes are internal to the health department and we have no control over them. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. We hope to serve you again in the future.