Totally happy
Totally happy
By Yvonne M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
409 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vital Records Gov is a professional vital records document preparer offering convenient solutions to people who are looking to obtain their certified copies of Birth, Marriage or Death Certificates.
Vital Records Gov (vitalrecordsgov.com) has 409 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
409 approved reviews, newest moderated first
Totally happy
By Yvonne M.
I haven’t received my order info for the my birth certificate that I had to order again. I put expedite and I’m just waiting on my document since the first one got lost in the mail.
By Crystal G.
Response from Vital Records Gov· May 18, 2022
Hello Crystal. Thanks for taking the time to leave a review. We have reviewed our database and we could see that your request was delivered on February 17 of this year. We are very curious to see that you say the opposite. Please, we appreciate you contacting us by email or phone call so that we can verify certain information and clarify the situation to find a solution. Awaiting the arrival of your email, receive a cordial greeting.
They were very helpful with my request.
By Kyanna M.
Good Job, keep up the good work.
By Robert La R.
The website was so easy to use I was able to complete the appliances in no time. The prompts were very helpful
By Cathy Ann L.
Communication was good, but it took 2 months to get the document. Wouldn’t recommend if you need things quickly.
By Kylie S.
Response from Vital Records Gov· Jul 18, 2022
Hello, Kylie. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Thank you.
I was pleased with the prompt response to my request for birth certificate.
By Willard M.
I needed a birth certificate for my passport. I had sent a abstract, and I was unaware that that was not acceptable. The passport agency had given me ninety days to send a certified birth certificate from CA. I received my birth certificate sooner than anticipated.
By Silvia M.