Very patiently they explained why the…
Very patiently they explained why the uploading wasn’t working and offered me to keep me posted. Also they checked the photo and made sure everything was right according to the US Embassy.
By Alejandra I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
697 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take an image with a smartphone or camera, upload it here and instantly get a professional photo for your visa, passport or ID.
Visafoto (visafoto.com) has 697 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
697 approved reviews, newest moderated first
Very patiently they explained why the uploading wasn’t working and offered me to keep me posted. Also they checked the photo and made sure everything was right according to the US Embassy.
By Alejandra I.
Dear Madam, I'm really thankfull for your kind efforts. I'm succeeded to upload the photgraph for my purpose. I would really reffer you forward. Sincerely yours Mahmood
By Mahmood
Excellent service, quick response I needed to change background of my photos, team reprocessed photo and shared over email without charging extra.
By Ram S.
Was having problems in uploading my son's photo on the Pakistan Visa website - all other family members was ok. Photo was taken at a studio, tried different photos just would not upload - kept coming back as Eyes could not be detected. Contacted Visafoto and sent them the photo - they sent one back within an hour. It did not work and so sent back to their customer service and again it came back within the hour - they had tested and when I uploaded it worked. Thanks to Visafoto team for being so responsive.
By Nadeem B.
Все адекватно. Сервис в тему. Молодцы.
By Александр З.
The image quality is poor. I expected better quality.
By kasetti S.
Response from Visafoto· Dec 17, 2020
Hello! The photo quality depends on the original photo you upload. Please contact [email protected]: we will replace the photo for free. Sorry for inconvenience caused!
super fast and good quality
By Qianqian Q.
I have tried for PAN card and did not accept by the PAN card website
By Rajesh S.
Response from Visafoto· Dec 7, 2020
Hello! Please let us know the number of your order. Our support is always ready to fix a photo or to make a refund. As we know, your original photo is of very poor quality. To fix that, please take a selfie under daylight with your smartphone (please see https://visafoto.com/guide ), and attach it to your message to support. Our support team will make you new photo for free. If it still doesn't work we will make a 100% refund. We apologize for any inconvenience caused!