Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
697 reviews
VisafotoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Take an image with a smartphone or camera, upload it here and instantly get a professional photo for your visa, passport or ID.
Visafoto (visafoto.com) has 697 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
697 approved reviews, newest moderated first
The service was professionally done. I gave it a five star because of their honesty and dedication to serve customers. They literally won’t take your money without ensuring that you got what you paid for. This is one of the best services I have ever received and would recommend to anyone.
By Kilo P.
Extremely disappointing and stressful experience. I used this service to generate a visa photo for IRCC (Canada), where requirements are very strict. The photo I received was clearly not compliant: visible editing artifacts (halo around the head from background removal) and a white border issue when downloading the file. I contacted support multiple times, provided screenshots, and explained the problem clearly. Instead of addressing the issue, they kept denying it and gave irrelevant explanations. Even worse, they stated that a refund would only be possible if the official IRCC website rejects the photo. This is not acceptable — customers are paying for a compliant photo, not to take risks with an official application. This kind of service should be reliable and professional given the stakes involved. Unfortunately, this was not the case at all. I strongly advise against using this service for any official documents.
By client(e)
Response from Visafoto· Apr 9, 2026
Hello. We’re sorry to hear about your experience. We carefully reviewed your case. The photo you received was generated based on your original image, which was of good quality, and formatted according to the specified requirements for Canadian work permit photos. About the issues you mentioned: • The file itself doesn’t contain any white border. What you’re seeing is most likely how your image viewer displays the photo (for example, macOS Preview shows images on a white background, which can look like a frame). • We also reviewed the image for editing artifacts (like a halo around the head) and didn’t find anything that would affect compliance. To help, we re-sent the file, shared screenshots with the exact dimensions, and even changed the background color so the edges are easier to see in different viewers. Regarding refunds: we do offer a full refund if the photo is officially rejected by IRCC. This way, the decision is based on the actual requirements, not how the image may appear in a specific app. We understand how important these applications are and are happy to help further if you decide to proceed or receive feedback from IRCC.
10/10!, el resultado de las fotos es genial desde su sitio web, pero sino están agusto con algún detalle; en servicio al cliente por correo electrónico les garantizo se lo arreglarán de forma súper rápida. Siempre uso sus servicios y aunque casi siempre tengo que pedir algún arreglo por dificultades con mis fotos, ellos lo solucionan y superan mis expectativas, sin ningún costo adicional. Servicio genial, recomendado, accesible y muy seguro para hacer el pago. ⭐️⭐️⭐️⭐️⭐️
By Alexander M.
Very fast and reliable support. Requested Tatiana to modify the photo for the size and duly modified within minutes. I would definitely recommend to others.
By naveen kumar R.
Excellent customer service and fast response time
By Victoria O.
I had a great experience with Visafoto.com The process was simple and quick — I uploaded my photo and got a perfect result in minutes. My photo was accepted without any issues. Highly recommend to everyone. Thanks
By Fc B.
We were extremely worried about the photo we needed perfectly formatted for our Brazil EVisa. Visafoto was EASY, we basically took general photo against a blank wall and sent to Visafoto, paid 8 bucks and we got a formatted and shadows and background all fixed within minutes. I even had customer support manually tweak the one of our pictures. This manual correct was sent and received back within 15 minutes. Paul was the BEST. EASY, FAST and ACCURATE. we got our visas the first time and only 3 days time. Thank you Visafoto
By TrevorF
I made some mistakes and the responder from the visafoto kindly helped me go through the process. Thank you!!!
By Francis S.
