Customer service is responsive
Customer service is responsive, I had a good experience.
By Karen D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digitally furnish any home by AI
VirtualStagingAI (virtualstagingai.app) has 176 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
176 approved reviews, newest moderated first
Customer service is responsive, I had a good experience.
By Karen D.
Charged my credit card for a full year without my authorization. Total scam.
By Barbara
Easy! Very simple and easy interface to virtually stage my listing. Took only 10-15 minutes to get familiar enough to stage the room the way I wanted.
By Suzcoop
Really like the ease of use, but would give 5 stars if I was able to move the furniture around with mouse, and easily eliminate or manipulate furniture in the given rooms/outdoor pics. It would also be nice to be able to use the same furniture in a large room and have it appear in additional views so that it seemed more consistent. Great ease of use though!
By Joe H.
Awful. It took more than 3 minutes to do a virtual staging. I did not like the setting . I tried to cancel and they do not let me already it has been2 months, they have charged me $29 per month.
By Martha C.
This app is big scammer You should charge the money for your pictures and refund my payment within 24 hours. I am starting a social media campaign against you. This is a scammer app. They are not returning my money. I have been humiliated for 5 days now.
By Fazeelat D.
It was simple to use and the selection for furniture had a nice variety to select from. Some photos you could tell with modified for the photos. I do agree with others on the pricing (billed upfront annually vs. monthly was not 100% clear in my opinion). The quick turnaround time is also beneficial for having to get items done quickly for a listing.
By EB
was charged $468 for an automatic renewal from Virtual Staging AI / Paddle without any advance notice or confirmation. The charge went through on a canceled card, and I canceled the same day after realizing what happened. Despite multiple emails referencing Section 8.2 of their own Terms (which allows a 7-day refund when usage is under 10 requests) and California’s Automatic Renewal Law (§17602), I received no response from their team. It’s concerning that a company handling subscription payments would ignore refund requests, especially for renewals made without notice or consent. I’ve escalated the issue to my bank and would not recommend their billing or support practices.
By Ginger O.