Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
63 reviews
NewzipSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Newzip, we understand that empowering home buyers starts with strong partnerships. That’s why we’ve dedicated ourselves to creating products and solutions that seamlessly integrate the mortgage process with the real estate experience. Our innovative technology enables mortgage lenders to connect with top real estate professionals and vendors nationwide, delivering a comprehensive concierge service that creates a cohesive journey for every client.Today, 80% of home buyers rely on both loan officers and real estate agents, but too often these experiences operate in silos. By fostering synergy and streamlining communication, we not only enhance the customer experience but also drive efficiencies that can save buyers and sellers money – and help lenders and agents convert leads.Together, we can transform the way home ownership is achieved, building a foundation for generational wealth while ensuring that every step is smooth, informed, and empowering for all involved.
Newzip (newzip.com) has 63 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
63 approved reviews, newest moderated first
Kristah & crew have been super helpful pairing me up with a real estate agent, help answer any questions and guided me along the way as a first time homebuyer. They made me feel very comfortable and reduced a lot of stress during the process.
By Ryan S.
No up front documents, nothing in the agent listing agreement, just expected to trust some unknown guy on the phone somewhere else to suddenly put your credit in the closing docs last minute. super stressful. I did get the promised .5% when I bought a house - added back in only when I reminded them about it. The email so-called "documents" sent to me from newzip originally only explained the buying part of it and say NOTHING that the credit or rate reduction process would be handled any differently when I sold my house. The agent commissions were NOT reduced when I sold. I paid the same market-rate agent commission for selling, buying, and for the other two agents - no reductions from anyone. TERRIBLE way to do business. Got screwed in the thousand$ by them at closing when I sold my house. Mediocre agents that talk a good game at first but switch to victim-mentality whenever there's a problem. DO NOT TRUST THEM
By Jeff S.
Response from Newzip· Sep 30, 2026
Hi Jeff, I’m Adi Pavlovic the CEO & Co-founder of Newzip. Thank you for sharing your perspective, we take all feedback seriously. I understand how stressful navigating both buying and selling in this market can be. Reviewing your file, I’m glad to see we did successfully save you 0.5% on your home purchase as a closing credit and a 1% listing fee reduction on your sale as outlined in the introduction email we sent you on March 20th, six months prior to your closings. Due to state law, Newzip isn't a party to the listing or buyer agreements, which is why the buy-side reward appears as a credit in your closing documents. I'm always open to feedback on how we can better communicate and guide our customers through the process, so please feel free to reach me at [email protected] if you have any specific suggestions on what we can do better moving forward.
The realtor, Pascal went above and beyond to ensure he found the right home for us. He listened intently and looked out for us throughout this time. He explained every process thoroughly and was so patient with us. I wish we could buy a second home so we could work with him again!
By Estella R.
It's been a great experience working with new zip from the very beginning they put a great team together & was with me every step of the way.Darin & realtor Nate Harb. Very pleased!
By DWAYNE K.
The connection with the realtor I had was awesome. I love Michelle Willis! She goes to bat for her clients when needed. She is passionate about what she does and who she helps. I would definitely recommend her to anyone in the market!
By Sherline L.
My lender, Loan Simple, connected me with Kristah from New zip who connected me to my real estate agent. At the time I was looking in the area but still a couple of months away from my move. They were understanding, not pushy, and continued to just check in on me to make sure my timeline hadn't changed. They even gave me some help with my closing costs. Highly recommend. Just about as seamless of a process as I could get.
By Becca N.
Really nice people and through their service I got a great realtor and cash towards closing!
By Katie
Placed me with a great realtor who helped us find our dream home!
By Sydney L.
