Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Josue was really great at providing customer service and it didn’t take long at all to get set up. He was professional and patient. I highly recommend this energy company
By Cecilia F.
Response from Ambit Energy: VIP Concierge Team· Feb 5, 2024
So glad Josue was able to provide exceptional setup for your Ambit Energy service! Thanks for sharing Cecelia!
MARCO! He made my experience fantastic. He knew all the answers to any questions I had, and if there was something he wasn’t 100% sure on, he found the answer immediately. He helped me understand all the ins and outs of the system, the app, and was helpful many times after our initial conversation when I needed help. I don’t know who Marco’s boss is, but he needs a pay raise. I’m not just saying that, he really does.
By Braden A.
Response from Ambit Energy: VIP Concierge Team· Feb 5, 2024
Marco does know is stuff! So glad he could deliver above and beyond for you Braden!
Great customer service!!!
By Shaylan
Response from Ambit Energy: VIP Concierge Team· Feb 1, 2024
We never get tired of hearing that! Thanks for sharing Shaylan!
Niam helped me set everything I needed for my apartment. He was fast, efficient, and very clear throughout the whole process. I’d recommend everyone getting an apartment to try this one-stop service.
By Elizabeth
Response from Ambit Energy: VIP Concierge Team· Feb 1, 2024
Great to hear Naim was able to take care of your electricity and everything else you needed! Thanks for sharing Elizabth!
Christa helped me get the block off my apartment and got my electricity set up super fast. She was very courteous and professional, a true asset to your company!
By Jason S.
Response from Ambit Energy: VIP Concierge Team· Feb 1, 2024
Uhh we hate running into address blocks as much as our customers do, they are a pain to deal with but so happy Christa delivered for you as she always does! As a side note, that address block had nothing to do with you, electricity providers like Ambit Energy have to be very careful these days with so much fraud going around.
Naim was very helpful in my utility services set-up. He explained everything clearly and concisely, so we were able to accomplish the task in a timely manner. Naim was very professional and easy to work with. Highly recommend!
By Leslie C.
Response from Ambit Energy: VIP Concierge Team· Feb 1, 2024
Fantastic feedback, Naim continues to be one of our best agents. thanks for sharing Leslie!
Josue was super helpful - appreciate the communication from him a ton!
By Bryce B.
Response from Ambit Energy: VIP Concierge Team· Feb 1, 2024
Great to hear, thank you for sharing Bryce!
Muy buena atención y preocupación y atención al cliente
By Raul Michel Madrazo B.
Response from Ambit Energy: VIP Concierge Team· Feb 1, 2024
Me alegro mucho de escuchar esto, ¡gracias por compartirlo, Raul!
