Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
I think for now I'm having a great experience with you guys
By Sulimon I.
Response from Ambit Energy: VIP Concierge Team· Sep 13, 2025
Thanks so much for sharing that, Sulimon. We’re really glad to hear you’re having a great experience so far! It’s always a pleasure welcoming new customers to Ambit, and we’re excited to keep things running smoothly for you. If there’s ever anything you need, we’re just a message away.
Marco was very informative about the plan I selected it was nice and easy
By Cruz S.
Response from Ambit Energy: VIP Concierge Team· Sep 13, 2025
Thanks so much for sharing your experience, Cruz! We’re really glad Marco was able to walk you through the plan clearly and make everything feel nice and easy. That’s exactly the kind of service we aim for, and we’re excited to have you with us at Ambit. Welcome aboard!
Awsome review !!!
By Joe R.
Response from Ambit Energy: VIP Concierge Team· Sep 13, 2025
Thanks a ton for the awesome review, Joe! We’re thrilled to hear you had a great experience. It’s always a pleasure welcoming new customers to Ambit, and we’re excited to keep delivering service that makes things easy and enjoyable for you.
He was cool to talk to and understood all my stupid??
By Kevin
Response from Ambit Energy: VIP Concierge Team· Sep 5, 2025
Thanks for the laugh and the kind words, Kevin! We're glad you felt heard and comfortable. No such thing as stupid here, just real conversations. Welcome to Ambit!
Excellent service no problem
By Darrell S.
Response from Ambit Energy: VIP Concierge Team· Sep 5, 2025
Thanks so much! We're glad everything went smoothly, Darrell. Welcome to Ambit, we’re excited to have you with us!
Pleasant knowledgeable efficient people
By Frank F.
Response from Ambit Energy: VIP Concierge Team· Sep 5, 2025
Thanks so much, Frank! We’re glad you had a great experience with our team. Pleasant, knowledgeable, and efficient is exactly what we aim for. - We’re so pleased you chose Ambit.
Quick and transparent customer service. The Rep is spoke with made it Quick and easy while explaining all avenues to joining ambit. Looking forward to savings coming from Champion energy thumbs down 👎
By Jose Q.
Response from Ambit Energy: VIP Concierge Team· Sep 4, 2025
Thank you so much for the kind words, Jose. We're really glad your experience with our team was smooth and transparent. Welcome to Ambit!
Marco led me step by step about the Solar Program Packages. He looked out what was best for me.
By customer
Response from Ambit Energy: VIP Concierge Team· Aug 29, 2025
Thank you for sharing your experience! We're thrilled to hear that Marco guided you step by step and truly looked out for your best interests. At Ambit, we're proud to have agents like him who go above and beyond to serve with care and integrity. Welcome to Ambit—we’re excited to have you with us and look forward to supporting you every step of the way!
