Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
The whole process was quick and easy. They took care of everything over the phone in matter of minutes.
By Robert W.
Response from Ambit Energy: VIP Concierge Team· Sep 22, 2025
Thank you so much for the kind words, Robert! We're thrilled to hear the setup was smooth and speedy. Making things easy for you especially over the phone is exactly what we aim for. If you ever need support again, we’re just a call away!
Very coherent explanation giving “Welcome Home”
By Oscar R.
Response from Ambit Energy: VIP Concierge Team· Sep 18, 2025
Thank you so much, Oscar! We’re truly glad to hear that the explanation felt clear and coherent, that’s exactly the kind of experience we strive to provide. Welcome to Ambit, a space where clarity meets care. We’re excited to have you with us and look forward to supporting you every step of the way.
Marco was great in helping us make a decision. Explained well. Answered all questions. Anticipated questions and provided info.
By Dolores T.
Response from Ambit Energy: VIP Concierge Team· Sep 18, 2025
Thank you so much, Dolores! We’re thrilled to hear you had a great experience, and that Marco was able to guide you with clarity and care. His thoughtful approach and attention to detail truly reflect what we strive for at Ambit. Welcome to Ambit where we offer the kind of service that anticipates your needs before you even ask. We’re so glad to have you with us!
The experience was average!
By Christopher H.
Response from Ambit Energy: VIP Concierge Team· Sep 18, 2025
Thank you so much for the 5-star rating, Christopher! We appreciate your honesty and are glad you took the time to share your experience. At Ambit, we’re always striving to turn “average” into exceptional, and your feedback helps us do just that. Welcome to a team that’s committed to growing better every day. We’re glad to have you with us!
Super low deposit and they were quick and easy to setup
By Mrs R.
Response from Ambit Energy: VIP Concierge Team· Sep 17, 2025
Thank you so much, Mrs. Ramirez! We're thrilled to hear that our low deposit and quick setup made things easy for you. Welcome to Ambit, we're so glad to have you with us! If you ever need anything, we're just a message away and always happy to help.
Good listener and communicator
By customer
Response from Ambit Energy: VIP Concierge Team· Sep 17, 2025
Thank you so much for your kind words! We're truly glad to hear that you felt heard and supported. Being a good listener and communicator is at the heart of what we do. Welcome to Ambit! We're excited to have you with us and look forward to continuing to serve you with care and clarity.
It was easy to apply
By Dorine G.
Response from Ambit Energy: VIP Concierge Team· Sep 17, 2025
Thank you for sharing your experience, Dorine! We're glad to hear the application process was smooth and hassle-free. Making things easy for you is exactly what we aim for!
Naim was friendly, courteous, patient, knowledgeable and answered all of my questions. From the research I've done, their rates were some of the best ive found. Naim made switching over, the easiest thing I've ever done in my life. I highly recommend you give them a call.
By Mauricio V.
Response from Ambit Energy: VIP Concierge Team· Sep 16, 2025
Thank you so much for your glowing review, Mauricio! We're thrilled to hear that Naim provided such friendly, patient, and knowledgeable support. Making your switch smooth and effortless is exactly what we strive for, and we're glad it was one of the easiest experiences you've had. Your recommendation means the world to us!
