Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Easy and quick process!
By Amber M.
Response from Ambit Energy: VIP Concierge Team· Oct 30, 2025
Thanks so much, Amber! We're thrilled to hear the process was smooth for you. Welcome to Ambit, we’re excited to have you on board! Let us know if there's anything we can do to support your journey.
Good experience and service. Thank you!
By nader
Response from Ambit Energy: VIP Concierge Team· Oct 28, 2025
Thank you, Nader! We're so glad you had a great experience. Your appreciation means a lot to us, and we look forward to serving you again soon!
good customer service and plan
By SKYLER
Response from Ambit Energy: VIP Concierge Team· Oct 23, 2025
We’re thrilled to hear you had a positive experience, Skyler. Great service and a solid plan are what we aim for, welcome to Ambit!
It was a great experience, with exceptional customer service, he explain everything in a way that I understand.
By Gloria A.
Response from Ambit Energy: VIP Concierge Team· Oct 23, 2025
Gloria, we’re so glad your experience was smooth and helpful. It means a lot to know our team explained things clearly and made you feel at ease. Welcome to Ambit, we’re excited to be part of your journey!
Don’t know anything yet just signed up 5 days ago
By Barnett S.
Response from Ambit Energy: VIP Concierge Team· Oct 21, 2025
Barnett, welcome aboard! It’s early days, and we’re glad you’ve taken the first step. We’re here to help as you get settled in and discover all the benefits of being with Ambit
Mr. Marco was professional and informative during our call, and took time to explain the process of switching over to Ambit. I look forward to working with this company going forward.
By Barak M.
Response from Ambit Energy: VIP Concierge Team· Oct 21, 2025
Appreciate the feedback, Barak! It’s great to know Marco made the transition smooth and clear. Welcome to Ambit, you’re in excellent hands.
It was quick, easy and explained extremely well
By Anthony H.
Response from Ambit Energy: VIP Concierge Team· Oct 20, 2025
Anthony, thank you for the kind words! We’re so glad your experience felt simple and well-guided. Welcome to Ambit, we’re here for you every step of the way.
Marco is amazing ! Thanks
By Cindy
Response from Ambit Energy: VIP Concierge Team· Oct 17, 2025
Thank you so much for the kind words Cindy! We're thrilled to hear Marco made such a great impression. Welcome to Ambit, we're so glad you're here. If there's anything you need or want to explore, you've got a whole team ready to support you. Here's to an amazing journey ahead!
