Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Excelente atención al cliente
By Arcelia C.
Response from Ambit Energy: VIP Concierge Team· Dec 21, 2025
¡Muchas gracias por tu comentario, Arcelia! Nos alegra muchísimo saber que tuviste una excelente experiencia con nuestro servicio de atención al cliente. Estamos aquí para ayudarte siempre que lo necesites. ¡Vuelve cuando quieras!
Excelente trato
By Juan C.
Response from Ambit Energy: VIP Concierge Team· Dec 20, 2025
Muchas gracias por tu comentario, Juan. Nos alegra saber que recibiste un excelente trato. Bienvenido a Ambit y cuenta con nosotros siempre que necesites algo.
Very easy to get my new service on! With everything happening with a new move, they made it easy to check this off of our to do list!
By Junior C.
Response from Ambit Energy: VIP Concierge Team· Dec 20, 2025
Thank you so much for sharing this, Junior. We’re really glad the process felt easy especially with everything you have going on during the move. Welcome to Ambit and we’re excited to have you with us. If you ever need anything, we’re always here to help.
Marco did a fantastic job at explaining the process and getting my electric turned on easily and hassle free! I would 100% recommend Marco and the VIP Concierge Team
By Hugo G.
Response from Ambit Energy: VIP Concierge Team· Dec 19, 2025
We’re thrilled to hear about your smooth experience with Marco and the VIP Concierge Team,Hugo! It’s wonderful that he made the process clear and effortless for you. Welcome to Ambit, we’re excited to have you with us and look forward to serving you well.
The gentleman was kind, courteous and patient. He explained everything very well to me and he was very helpful. Thank you for making my move easier.
By Kelly T.
Response from Ambit Energy: VIP Concierge Team· Dec 18, 2025
We’re so glad to hear about your positive experience, Kelly! Our team takes pride in being kind, patient, and thorough, and it’s wonderful to know that the gentleman was able to make your move easier. Thank you for sharing your feedback, it truly inspires us to keep delivering helpful service every step of the way.
Love this light company
By Tammie W.
Response from Ambit Energy: VIP Concierge Team· Dec 17, 2025
Thank you so much for sharing your kind words, Tammie! We’re thrilled to know you love our company and the light we bring. Your support truly brightens our day, and we look forward to continuing to serve you with products that shine just as brightly.
Josue is a very helpful person, he understood my situation and help me to get the best service option for my needs, I hope after signing a contract with Ambit everything continues as good as the beginning
By Manuel
Response from Ambit Energy: VIP Concierge Team· Dec 16, 2025
Thank you for sharing your experience, Manuel! We’re glad Josue was able to understand your needs and guide you to the best service option. We appreciate your trust in Ambit and look forward to continuing to provide the same great support throughout your journey.
I have solar panels and had questions that were answered very well and ease of switching from TXU was great.
By John J.
Response from Ambit Energy: VIP Concierge Team· Dec 16, 2025
We’re delighted to hear your questions were answered clearly and that switching from TXU was smooth, John! Thank you for trusting us with your solar journey, we’re glad we could make the process easy.
