Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
Christa was extremely professional. Really appreciate the seamless experience.
By Swapnil G.
Response from Ambit Energy: VIP Concierge Team· Jun 29, 2026
Thank you for sharing your feedback! We’re glad to hear that Christa provided such a polished and smooth experience. Delivering reliable, well‑coordinated support is always our goal, and we truly appreciate your kind words.
The representative, Naim, with VIP Concierge did an excellent job at efficiently communicating information to me and following up with me in a timely manner. He was of great service.
By Alissa W.
Response from Ambit Energy: VIP Concierge Team· Jun 29, 2026
Thank you so much for sharing your experience Alissa! We’re thrilled to hear that Naim took great care of you. Efficient communication and timely follow‑ups are exactly what we aim for, and we’re glad he delivered. We appreciate you choosing the VIP Concierge Team and we’re always here whenever you need support.
She was very helpful in a stressful situation to update.
By Rachel S.
Response from Ambit Energy: VIP Concierge Team· Jun 25, 2026
Thank you for your kind words Rachel. I’m glad I could help make a stressful situation a little easier for you.
Great customer service. Low rates
By Misty M.
Response from Ambit Energy: VIP Concierge Team· Jun 25, 2026
Thank you for the great review, Misty! We’re happy to provide excellent service and competitive rates.
Fueron muy amables no dejaron de hablarme hasta que me conectaron la luz gracias ahora vamos ver aver cumplen con lo pactado
By Alberto G.
Response from Ambit Energy: VIP Concierge Team· Jun 18, 2026
Gracias por compartir tu experiencia. Nos alegra saber que nuestro equipo se mantuvo en comunicación contigo hasta lograr que tu servicio de luz quedara conectado. Apreciamos tu confianza y estaremos aquí para asegurarnos de que todo se cumpla tal como se acordó.
Very friendly and helpfull. Everything over the phone. quick to answer all questions and sort everything out.
By Jacqualene L.
Response from Ambit Energy: VIP Concierge Team· Jun 16, 2026
Thank you so much for your kind words, Jacqualene! We’re glad to hear everything was quick and easy for you. It was a pleasure helping you over the phone and answering all your questions. We appreciate you taking the time to share your experience with us.
Excelente trato y explicación.
By Julio Cesar R.
Response from Ambit Energy: VIP Concierge Team· Jun 10, 2026
¡Muchas gracias por tu reseña! Nos alegra saber que recibiste un trato excelente y una explicación clara. Estamos aquí para ayudarte siempre que lo necesites.
Professional
By customer mazen A.
Response from Ambit Energy: VIP Concierge Team· Jun 9, 2026
Thank you for your review. We appreciate your feedback and are glad to know you had a professional experience with our service. If you ever need assistance again, we’re here to help.
