Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 586 reviews with 5 stars · Clear filters
They made it quick and simple to do.
By Jessica M.
Response from Ambit Energy: VIP Concierge Team· Jul 8, 2026
Thank you for sharing this, Jessica! We’re really glad to hear the process was quick and simple for you. We appreciate your feedback and we’re always here to help whenever you need anything.
Customer service was great. Response was amazing!
By My L.
Response from Ambit Energy: VIP Concierge Team· Jul 8, 2026
Thank you so much for your feedback, Shay! We’re thrilled to hear you had a great experience and that our response exceeded your expectations. We truly appreciate your support and we’re always here whenever you need help again
They provided me everything and then some on what I was searching for.
By Rachael P.
Response from Ambit Energy: VIP Concierge Team· Jul 8, 2026
Thank you so much for sharing this, Rachel! We’re really glad to hear we were able to give you everything you needed — and even a little extra. We appreciate you trusting us and we’re always here if you need anything else.
Minnie was so professional and helpful! Thank you for being helpful and having so many resources! You made me feel valuable
By Shanea M.
Response from Ambit Energy: VIP Concierge Team· Jul 4, 2026
Your feedback means a lot, Shanea. We're grateful we could help you through the process and provide the resources you needed. Knowing you felt valued is the best part of what we do, and Minnie is so happy to know that you appreciate her.
Great friendly service!
By WILSON/DANNY B.
Response from Ambit Energy: VIP Concierge Team· Jul 4, 2026
Thank you, Wilson! We’re glad our team made a friendly impression.
I'm impressed with the energy prices
By Danny W.
Response from Ambit Energy: VIP Concierge Team· Jul 4, 2026
Thanks for the kind words, Danny. Happy to hear the energy rates impressed you.
Mr. Naim is very quick, responsive and helps me through the registration process. Thanks to him, my move-in process went smoothly. Amazing customer service!
By TrD
Response from Ambit Energy: VIP Concierge Team· Jul 4, 2026
We’re grateful for your feedback. It’s wonderful to know that Naim’s efficiency and support helped streamline your move‑in. Thank you for recognizing his commitment to excellent service.
You guys were able to help me to what I needed it you were very precious professional, and you were able to help me out on a short timeframe good service and good prices
By NORMA IBARRA C.
Response from Ambit Energy: VIP Concierge Team· Jul 4, 2026
Thank you so much for sharing your experience, Norma . I’m really glad we were able to assist you quickly and get everything handled within your timeframe. Your kind words about our service and pricing mean a lot.
