Highly Recommended
Great product, people, and process. I highly recommend ViewRail.
By ES
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viewrail crafts stunning floating stairs and modern railing systems that instantly elevate any space. As a fully-integrated manufacturer, Viewrail’s design experts can guide you through every stage of the process from initial designs and engineering through finished installation.
Viewrail (viewrail.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
391 approved reviews, newest moderated first
Great product, people, and process. I highly recommend ViewRail.
By ES
Your website is very quick and practical to use and the services of your customers are very quick and reliable. But because of your low-speed website page loading, I'm not happy with you.
By Libor K.
Overall, the product is amazing and we couldn’t be happier! The modern look has enhanced our new home more than I initially expected it to, and the rails are more secure than I would have thought. We experienced a few hiccups along the way (improper measurements, incorrect post map, and a missing bracket) which slowed our project a bit but the customer service we were provided couldn’t have been better. Viewrail staff was in constant communication with us, and was quick to address/mitigate the issues when they arose. They corrected the errors and made things right, which we appreciated more than they could know. You will not regret investing in this product/company!
By Christina
This was our first time using View Rail at one our homes. We had troubles with our order and parts but, the View Rail team was nothing but helpful in making sure we received our parts in a timely manner to complete our project. Brad Sandlin is who took care of us after our initial order to get everything straight and has nothing but professionalism and patience.
By Tyler G.
Your website is very quick and practical to use and the services of your customers are very quick and reliable. But because of your low-speed website page loading, I'm not happy with you.
By Blackstenius S.
Super company to work with. Great product and customer support.
By DCNH
Your website is very quick and practical to use and the services of your customers are very quick and reliable. But because of your low-speed website page loading, I'm not happy with you.
By Davis E.
We recently ordered and installed three sections of glass railing for a covered deck. Everything went smoothly, and the installers were very happy with the quality of the product. We'd recommend them highly and plan to use this company if a similar product were needed in the future. Mark Bankston Stump's Decks and Porches
By Stump's Decks and P.