ViewrailReviews of viewrail.com

all directions and schematics were clear on assembling the railing. Parts were clearly labelled and matched with the schematics. Assembly was easy.

These folks are my people. I’ve worked with viewrail for 5-6 years now and they are all amazing people. From the top dog (Len Morrison) and all the way through the company. Austin W, Damon W, Elle C and so many others I’ve worked directly with. Dealing with the group in engineering, manufacturing and shipping is a very pleasant process. They really do treat you like family.

I took on a project replacing an old oak handrail mounted to a kneewall along the interior stairs in my home. I did a number of web searches and found the Onyx Rod Railing by Viewrail. The product was exactly what I was looking for. I didn't have much luck finding a local ironworks fabricator that could construct something similar. So, I decided I would take this on as a DIY project. Working with the Viewrail team was absolutely amazing! A sales rep setup an intro call to discuss my project. After providing some basic measurements, I was promptly provided with a quote. Next, a Project Manager & Designer were assigned. Detailed drawings were provided along with installation guides. Communication was excellent throughout the process, and all of my questions were promptly answered. The delivery was well coordinated and delivered by Viewrails own semi-truck. This company was among the BEST that I have ever worked with. Professional, Prompt, Knowledgeable staff with every level of engagement. My new Railing System is a very modern "look" and very solid. I am so pleased with Viewrail and I highly recommend them.

From start to finish Viewrail made me feel like I was the only customer they were working with. The communication, follow-up and ongoing updates were the best I have received from any company involving a project. Jeff Walters was my project coordinator. He went above and beyond to provide the best experience throughout the whole process, and I am absolutely satisfied with the finished glass paneled rail.

I actually checked out a competitors product but decided buying American was the way to go. And was I glad I did. Viewrail’s product, service and quick responses were exceptional!! Dustin Osos was the best! The wire system went together easily enough, though the wire measurements took me a little to figure out…. Hint the videos and instructions are actually right on. Returns were easy peasy and no hassle. I’d recommend everyone seriously consider buying this product.

Viewrail makes a top notch product which is expertly manufactured and delivered. From start to finish, hats off to the entire team. And, having just finally installed my floating stair system, I can definitely say it fit like a glove and complements my new home even better than I imagined!

We love they way our railings came out. I worked with ViewRail to come up with a parts list. Everything was professionally delivered, and it came with everything needed, including specialty tools. The personalized instructions made for a smooth install. I installed myself, and while time consuming, it wasn't that hard. I found everything to be of good quality, the only exception would be the phillips head screws, which stripped easily. But there were plenty of extras included along with other options to secure the rails.

Connor made the process so easy! I told him what I was looking for and he was able to guide me through the whole process. The kit came with everything I needed and the instructions were great. I would recommend this company!