Great fast service
Great fast service
By customer
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
155 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer high quality closed captioning, subtitling, audio description and video translation services. Contact us for a fast, free quote on your next project.
Video Caption Corporation (vicaps.com) has 155 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
155 approved reviews, newest moderated first
Great fast service
By customer
great find, easy interaction. v timely
By NIck
Tiffany was delightful to work with and very helpful guiding me through the process, as this was the first time I've handled ADA compliance. We will certainly return to Video Caption Corporation for all of our video compliance needs.
By Bobbi B.
I was pleased with their work and with their responsiveness to any concerns we had and any confusion due to my not understanding some of the process.
By customer
Vicaps was very professional, friendly and provided great info to help me make the right decisions with the order. Would definitely work with them again!
By customer
Great customer service and very nice to deal with
By customer
Would definitely recommend this company to anyone in need of similar services. From beginning to end the customer service and attention to detail was flawless. Knowledgeable, patient, and friendly staff that worked with me every step of the way. Good price, good service, good people. Was able to accomplish the entire project without leaving my desk. Very convenient options. Every thing was done via email and Dropbox. No fuss. Overall great experience.
By Robert L.
Tiffany and Nancy were amazing! I sent them a project at the last minute - as a brand new client - and they bent over backwards to make it happen at rapid time! We initially used another supplier for international translations. They returned us video subtitles in 8 different languages. Every one of our 8 country leaders sent back feedback that the accuracy was a mess. When I sent the new videos from your team, I received nothing but exceptional feedback! Thank you!
By Lara M.