Great company to work with!
Marissa and Tiffany were professional, efficient, and helpful. They turned around our project in just a few days and we will definitely use them for future projects.
By Dravet Syndrome F.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
155 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer high quality closed captioning, subtitling, audio description and video translation services. Contact us for a fast, free quote on your next project.
Video Caption Corporation (vicaps.com) has 155 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
155 approved reviews, newest moderated first
Marissa and Tiffany were professional, efficient, and helpful. They turned around our project in just a few days and we will definitely use them for future projects.
By Dravet Syndrome F.
Easy communication, good product. We got translation and subtitling done. Major downside was the translation done in formatted Word docs. When we reviewed them it difficult for most reviewers to make edits. This doubled the time of the editing process and frustrated our reviewers. VCC didn't seem to be able to help make the process easier. Wish this portion had been easier. Overall, a good team to work with that could be great with a few tweaks.
By customer F.
Response from Video Caption Corporation· Jun 28, 2019
We apologizing for not fully understanding how frustrating our Word documents were for your reviewers. You had mentioned that some of your reviewers were taking a long time with them but if we had understood just how problematic they were, we would have offered you an alternative workflow. We have alternatives that work well on both Macs and PCs.
Vicaps makes my job easier! They are always there to help and complete the job fabulously.
By Lauren
Very helpful and extremely knowledgeable. Quick to respond with assistance. Highly recommend!
By Brad
Very nice to speak to, quick with rates and turnaround, and most importantly, no issues with the captions.
By customer
I had a great experience working with Video Caption Corporation! They were very helpful, quick and very affordable!
By customer
From start to finish, Marissa and her team were on point every step of the way, setting and meeting expectations with great communication. Will certainly be top-of-mind for future projects and recommendations.
By Jorge - Adssío C.
Great communication and fast turnaround.
By Matthew B.