It is the most wonderful company to…
It is the most wonderful company to talk to
By Diana R C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
It is the most wonderful company to talk to
By Diana R C.
The person who installed it was great he realized he couldn’t put it where he was going to and adjusted accordingly. He was great! And the service is great too!
By Lacey C.
Service technician did great with keeping in contact and did a great job with the install very satisfied with my WiFi!
By Jaivon
My service was cut off because I forgot to notify Viasat of the change. After I called they changed the number and I was back in service. THANKS VIASAT!
By MoLoCo1
the service is not good and when you pay your bill the service doesn't start fresh. There is alot of buffing and the bill is to high just for internet. NO tv, or phone and i pay156.00 every month.
By RAYLON W.
Called did not have no internet don't know what the blank was wrong your purse and said everything was fine on with equipment still didn't have no internet wanted to send someone out to charge us $100 I already pay $140 a month not happy
By James/Kim D.
Could not be more upset with mount... face level in center or steps!!! System operates.
By Ronald
The company quickly works on issues wrong, however the price changes without your knowing. Beware of the costs and question! Also I was billed for a phone I didn't have and then when questioned they wanted me to pay a cancelation fee of the whole year!! Question your bill!
By Ilonka H.