Dependable connection.
Record low temperatures in single digits with heavy snow and constant connectivity.
By Damian
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
747 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
Record low temperatures in single digits with heavy snow and constant connectivity.
By Damian
I enjoy the service it's really great an will tell anyone to try it
By Tawynn
Fast friendly service no hidden fees dependable
By CHARLES A W.
It’s not working out for me
By Carl
I have good service, rarely goes out, dependable internet. Price should come down..
By Jeannie
Polite and knowledgeable.
By Deborah
Daniel, the installer, did a quick intuitive installation.
By Daniel
The Service Men kept me update on when he would arrive. He was very helpful and professional. He was also polite and patient. He’s is also knowledgeable about his work. He’s a great asset to Viasat/ Direct TV.
By Billie K.