VervReviews of verv.com

Response from Verv· Jun 17, 2025

Thank you for updating your review. We truly appreciate it! We’re always here to help, so don’t hesitate to reach out if you ever need assistance in the future.

Response from Verv· May 27, 2025

Hello, We’re truly sorry to hear about your experience. If you believe you were charged in error, please contact our support team at [email protected]. We’re here to help clarify the situation and resolve any concerns. Best regards, Verv

Response from Verv· Mar 25, 2025

Hello Gina, I see that you first contacted our support team on March 24, 2025. You had a 3-month subscription to our app, which we canceled per your request. We can assure you that there will be no further charges in the future. We would truly appreciate it if you could reconsider your rating. If you need any further assistance, please don’t hesitate to reach out to us at [email protected].

Response from Verv· Mar 18, 2025

Hello Jami, We sincerely apologize for any confusion regarding your charges. According to our records, you subscribed to a 3-month plan on November 9, 2024. Before confirming your purchase, our platform clearly displays the subscription terms, including the total cost and the automatic renewal policy. By proceeding, you agreed to these terms. That said, we understand that unexpected charges can be frustrating. We have canceled your subscription and issued a refund for your last payment. Please rest assured that we are committed to transparency and always strive to assist our users. If you have any further concerns or questions, our support team is happy to help at [email protected]. Best, The Verv Team

Response from Verv· Mar 18, 2025

Hello James, We understand your concerns and want to clarify the situation. According to our records, you subscribed to a 1-month plan on July 17, 2024. Before confirming your purchase, our platform displays the subscription terms, including the total cost and the automatic renewal policy. By proceeding, you agreed to these terms. However, we never want our users to feel uncertain about their subscriptions. We have canceled your subscription and refunded your last payment. Please know that we are committed to transparency and do not engage in fraudulent practices. If you need any further assistance, feel free to reach out to our support team at [email protected]. Best, The Verv Team

Response from Verv· Mar 18, 2025

Hello La, We understand your concern and would be happy to assist you. Unfortunately, we are unable to locate your subscription based on the information provided in your review. If your issue has not yet been resolved, please reach out to our support team at [email protected] with details such as the email address used for the purchase. You can also send us a screenshot of the charge so we can investigate further. We’ll be glad to help you. Looking forward to assisting you! Best, The Verv Team

Response from Verv· Mar 18, 2025

Hello Belinda, We’d love to assist you, but unfortunately, we are unable to locate your subscription based on the information provided. If your issue has not yet been resolved, please contact our support team at [email protected] with details such as the email address used for the purchase. You can also send us a screenshot of the charge so we can investigate further. We’ll be happy to help. Looking forward to your message! Best, The Verv Team

Response from Verv· Mar 18, 2025

Hello N, We’re sorry to hear about the confusion regarding your billing. Based on the information provided, we’re unable to locate your subscription. If the issue persists, please reach out to our support team at [email protected] with the email address associated with the charge. If possible, please include a screenshot of the billing statement so we can investigate this further. We’re here to help and ensure this is resolved. Looking forward to assisting you! Best, The Verv Team