VervReviews of verv.com

Response from Verv· Jul 20, 2026

Hello Lori Blanchard, We’re sorry to hear about your experience. Unfortunately, we were unable to locate any subscription using the information you provided. Please note that we provide customer support via email only. We kindly ask you to contact us at [email protected] with any additional details about the charge. We’ll carefully investigate your case and do our best to provide a resolution. Best regards, Verv

Response from Verv· May 27, 2026

Hello, We’re sorry for the confusion and understand why this situation is concerning. The walking app you mentioned may indeed use Verv as the billing descriptor for subscriptions processed through our platform. According to your message, you canceled the subscription back in March. Please contact us at [email protected] and provide: * the email address that may have been used for the purchase, * the date of the recent $89.99 charge, * and a screenshot of the transaction if possible. We’ll carefully review your account history and verify whether the subscription was properly canceled or if there may have been another active subscription associated with different account details. Best regards, Verv

Response from Verv· May 27, 2026

Hello, We’re sorry to hear about this situation. Based on the information provided, we’re unable to identify any subscription or account associated with your case. Please contact us directly at [email protected] and provide: * the date and amount of the charge, * the last 4 digits of the charged card, * and, if possible, a screenshot of the transaction. We take reports of unauthorized charges very seriously and will be happy to investigate this matter further with you. Best regards, Verv

Response from Verv· Apr 7, 2026

Hello Inna Kat, As we previously explained during your communication with our support team, your subscription was purchased through our website, which is why it did not appear in your Apple subscription settings. During the checkout process, we clearly display all subscription terms, including pricing and the automatic renewal policy. The subscription payments were processed as valid transactions, as the initial purchase was authorized by you. If you have any further questions or need additional assistance, our support team is always available to help. Best regards, Verv

Response from Verv· Mar 18, 2026

Hello, We’re sorry to hear about this situation. Based on the information provided, we’re unable to locate any active subscription associated with your details. Please contact us at [email protected], and we’ll be happy to investigate this further and help resolve the issue. Best regards, Verv

Response from Verv· Sep 16, 2025

Grazie per aver condiviso i suoi dati. Lei ha attivato un abbonamento di 3 mesi il 10 febbraio 2024. Fin dall’inizio, il prezzo di 39,99 € non è mai cambiato ed è stato chiaramente indicato prima della conferma dell’acquisto. Ci scusiamo, ma non comprendiamo la sua contestazione riguardo a una variazione di prezzo. Potrebbe gentilmente contattarci a [email protected]? In questo modo potremo analizzare meglio il suo caso e cercare di cambiare la sua opinione su di noi. Team Verv

Response from Verv· Aug 5, 2025

Hola German, Lamentamos mucho los inconvenientes que estás experimentando. Sin embargo, no hemos podido encontrar una suscripción activa con los datos que nos proporcionaste previamente al contactar con nuestro equipo de soporte. Además, no hemos recibido información adicional solicitada en relación con este comentario. ¿Podrías por favor enviarnos al correo [email protected] los siguientes datos para poder ayudarte mejor? * Los últimos 4 dígitos de la tarjeta con la que se realizó el cargo * Una captura de pantalla del cobro desde tu app bancaria o un extracto * La fecha y el importe del pago Con esta información podremos localizar tu suscripción y ayudarte a resolver el problema lo antes posible. Saludos cordiales, Verv

Response from Verv· Aug 5, 2025

Hello, Thank you for your message. It looks like this review may have been posted on the wrong company profile. Best regards, Verv