Vertex ExoticsReviews of vertexexotics.com

Poor customer service. Sent emails however didn't get any response.

I enjoyed the freshness of the bud

Don’t know why I got this I didn’t get my orders and some are a week late and ones 8-9 days late and I contacted you guys but nobody cared 😂

The Blue Dream I received was basically grass, and the supposed top shelf was full of seeds. My 1st order was amazing and I am very disappointed in this order.

Great products and delivery time

Okay...I purchased an ounce of Jelly Donut from their Top Shelf Exotics tier ($100) & 3 supposed live resin carts. From the start, their claim of fast shipping is a lie as it took them 2 days to process the order before sending it out via USPS Ground Advantage (you'd think that the free shipping they offer when meeting a certain price point would be Priority...). I contacted customer support several times and they never got back to me. Overall, it took one entire week for my order to reach me. The Jelly Donut was EXTREMELY DRY...it crumbles to dust so easily and has this extremely odd smell to it. It barely gets you high and definitely feels like a scam if this is what a 9.5/10 strain looks like from Vertex. The 3 "live resin" carts were distillate carts with a very disgusting taste to them. I immediately trashed them. I didn't even get a free sample as advertised with my order. I don't want a refund. I don't want anything from this company. I want other people to beware of what you might get from them.

Customer service is non existent. I emailed and texted the contacts provided a week ago never heard back. The couple black ice live resin carts I bought smells like the strongest lemon pledge it's not smokeable. WAY too much limonene. Instead of Blue dream thca I got another live resin cart. The OG kush carts were bomb but the carts said Bossy along the side ...so Im not 100% sure WHAT they sent since they don't respond to any emails or texts. And no phone number to call......seems like a fly by night company. I just tried their website again and now when you click on a THCa vape cart, a completely different item goes into your cart. This company is a joke! Still no response from my emails or texts over last 2 weeks from the 2 orders I placed.

Marcello p. I’ve left messages and emails regarding my orders I never received and you guys didn’t really care on trying to help. I’ve also made multiple orders and was supposed to get added bonuses and never got the extra 1/10 service when it comes to wanting help at least from me