Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
Vape EscapeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry a large variety of vaping supplies, accessories and U.S.A premium liquids.Our goal is to provide best customer service through out the vaping community
Vape Escape (vapeescape.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
131 approved reviews, newest moderated first
As always another positive experience with the Vape Escape. I cannot fault them every time they either ring if my vape juice is not in stock or as has happened today James E-Commerce Manager contacted me after they sent the wrong pods. They are sending me the correct ones out. Amazing customer service. Highly recommended.
By customer
How to withdraw
By Mohani
I saw John Stephen on stream talking about his vape and wanted to give him credit. He said he works at Porth branch. Because of all his help on stream yesterday I ordered a vape this morning
By Natasha B.
Jada and Hannah are very polite workers and help me out when I’m trying to find what I want
By Jadyn S.
Great shop buy all my vape juice from here .Great customer service would highly recommend
By Shane
I didn't get the name of the gentleman who served me (I know shame on me and I fully apologise for that) BUT it was, without doubt, the very best customer service I have EVER received. Not only was he extremely knowledgeable about the products (liquids, kits inter alia) he was more interested in selling me the right product for ME and that really does make a really pleasant change. He explained the pros and cons of each kit AS THEY WOULD APPLY TO ME. He personalised the entire sale, was helpful beyond belief and I was truly astonished at his professionalism throughout. I have been an assessor of customer service for over 20 years and I have NEVER seen such excellence. My absolute congratulations to you sir and if you don't remember who I am - I am the old bat who bought the grey geekvape from you! Well done.
By Judith
Package received, and all the ejuice I ordered are all accounted for. This store is consistent with high quality stuff.
By Robin B.
So i got a new tank and pack of coils the fat rabbit the tank is crapy leaks dose not hold liquids now lets start with these hellavspe coils i got normaly coils last me 2 weeks these ones last about 1 day i tried to lower wat then ran it high i use tje recromned wats as well still only get 1 day on them the empolyee recrmoned them to me had no idea i guess but i will not be goong back there again ill stick to my falcon king also everything was over priced
By James B.
