customer service rep was very helpful and polite
I was able to get all of my question s answered.the best package was chosen,I'm pleased.
By Sebrina W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
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Verizonfiosbundles is listed under Computers & Phones.
Verizonfiosbundles (verizonfiosbundles.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
142 approved reviews, newest moderated first
I was able to get all of my question s answered.the best package was chosen,I'm pleased.
By Sebrina W.
The guy I spoke to was very knowledgeable and helpful. He had to put me on hold for a while trying to find my address, and when he came back he offered me a great discount to make up for the time I spent waiting (he was probably going to offer it to me anyway but it was a really good deal so who cares why I got it). The pricing and service FAR outshines other competitors, namely comcast (the devil's spawn), who actually hung up on me when I called to get information about packages and pricing. I've had fios before and I'm not the biggest fan of the user interface, but their customer service deserves 5 stars nonetheless.
By lisa
I called Verizon and a few hours after that I was already enjoying the fiber.
By Philippe L.
My experience with verizon fios was definetly a 10. I was very satisfied with the representative i spoke with and the deal i was able to get on the triple play.
By Dana A.
The customer service representative I spoke with was very helpful and was able to accurately tell me what I was paying for. Additionally she was open and honest and a good conversationalist as well!
By Cameron C.
The representative that I spoke with was very professional and knowledgeable. She was helpful and informative. Even though I interrupted her and gave her a hard sell, she kept her composure and was able to seal the deal. Outstanding customer service!! We will see if the product holds up to her presentation. :v)
By Sharn J.