Amazing customer service
Amazing customer service. They made my order right without questioning. Greatly recommend!!! A+ service.
By Eric L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,428 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Verilux (verilux.com) has 1,428 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,428 approved reviews, newest moderated first
Amazing customer service. They made my order right without questioning. Greatly recommend!!! A+ service.
By Eric L.
This light worked so well in giving me natural light that I bought another to give to a friend.
By Crystal E.
Fast delivery!
By Yvette M.
was very helpful when obtaining replacement bulb
By Melanie H.
I would say this was the best customer service group I have ever dealt with! They treated me as a human and with a bit of humor.
By Lois R.
I have had this less than a week. The light has good options for lighting and it is good. The problem is the base of the light does not attach to the pole. The pole just sits in the hole on top of the base if it is touched or bumped the entire light will fall down.
By Marlene S.
Response from Verilux· Jan 22, 2019
Good Morning Marlene, Thank you for reaching out to us, and I'm so sorry to hear about your lamp! I will have someone from our Customer Happiness Team reach out to you to see if we can help. You can always reach out to us at [email protected] or give us a call at 1-800-786-6850. Best, Cathy
I contacted the company about a minor issue, and received prompt, very helpful responses. I'm very happy with how I was treated.
By Danny
I purchased my Verilux Smart Light for my desk at work. Management keeps the fluorescent lights overhead down very low due to colleagues on my team who suffer from migraine headaches. I purchased a different desk light initially and it broke almost immediately. I have since purchqased my Verilux light and am able to see well enough to get my work done and the light appears to be quite study.
By KR Newcombe N.