Stellar customer service
They were able to resolve my issue in a jiffy! Great customer service, very rare nowadays.
By Elle
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,428 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Verilux (verilux.com) has 1,428 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,232 reviews with 5 stars · Clear filters
They were able to resolve my issue in a jiffy! Great customer service, very rare nowadays.
By Elle
My mood and the quality of sleeps are improved indeed as it was promised! I am happy that I found this service.
By Christina W.
We've used our Verilux "Happy Light" for years and replaced the bulb once getting years-more benefit. More recently we updated to the newest version and love it with its improved design & 3 settings. Most impressive was their Customer Service Representative who not only fulfilled our request but also followed up with a light-hearted email confirmation.
By Marc F.
I have had time to finally use this product and it is one of the best things I could have done for myself. Definitely helped with the mood swings that I felt once the seasons changed, don't know why I waited so long to purchase a light.
By Careese C.
Good business.
By Deborah R.
Replaced defective lamp with very little stress on myself. Very good service 👍
By Jim R.
Great light for reading. And perfect service. The first lamp was faulty and Verilux sent a second in a minute. It it nice to look at and works perfectly.
By Marylou D.
I love it!!! I’m feeling better every day!! I got one for each of my daughters as well as my self. Thanks!
By Connie C.