I have used a Verilux floor lamp for… reading and counted cross stitch
I have used a Verilux floor lamp for years and I just purchased a new one. I like the easy touch on and off buttons and the light is wonderful.
By Margaret J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,428 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Verilux (verilux.com) has 1,428 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,428 approved reviews, newest moderated first
I have used a Verilux floor lamp for years and I just purchased a new one. I like the easy touch on and off buttons and the light is wonderful.
By Margaret J.
Their email made me laugh. I even shared it with all my friends.
By Anonymous
Wow. The stand on my happy light breaks almost immediately and it’s almost $20 including expensive shipping for a replacement. Just wow.
By Mark R.
Response from Verilux· Dec 31, 2018
Good Morning Mark, Thanks for reaching out to us and I'm so sorry to hear that your stand broke! We of course would be more than happy to replace that for you at no charge. I will have someone on our Customer Happiness Team reach out to you and see if we can take care of this for you! Best, Cathy
Ordered 2 replacement bulbs, only got one? Quickly resolved with one email. Thanks!
By Catherine
This model is fine. I do prefer the older model that had a high/low switch. The most annoying thing for me is the sleek on/off button. While it looks very “Apple” it will not work with a timer, which was Such a convenient way to wake up.
By Laurie D.
Fast and correct
By BONNIE S.
Ok. So this is an honest update and edit. I posted the review below and got an extremely quick message and immediate refund - for the item and postage. Apparently a product ending up in Spain is very strange, or this has not happened to them before. The speed and the way this was addressed has significantly changed my perception of the company, for the better. "Hello! I tried to cancel this right away, because I messed up the order, then was told cheerfully I could not - after it shipped - because they try to get things out fast. Also paid $46 and it has yet to show.... I think I ordered on the 18th... tracking tells me it took a jaunt to Spain. Anyways. Never shopping with this company again. Hopefully it even arrives."
By emily M.
Response from Verilux· Dec 27, 2018
Hi Emily, Thank you so much for reaching out to us, and I am so sorry that you are having such a difficult time getting your order! I will have someone from our Customer Happiness Team reach out to you right away and see what we can do to fix this for you. Best, Cathy
Very happy with this light, which seemed to have a positive effect right away. I had a really good experience with customer service, too, regarding an accidental extra shipment.
By Susan A.