Save yourself 30%
Did not negotiate any better a settlement than I could have gotten myself. Save yourself 30% of your settlement. Poor communication through the process and moved slow.
By customer
Response from Vehicle Value Experts· Oct 6, 2026
We are truly sorry you feel this way. Our records show we were contacted by you on May 8th. We did not receive all documents needed from you until June 1st to process your claim. After receiving documents back from you we filed your demand on June 12th. After repeated negotiations with the carrier, you agreed to accept $1,500 after we informed you of your options to move forward. You elected to accept the offer from the at-fault carrier and signed the release the carrier sent. It was your choice to settle the claim for $1,500. Our file shows lots of supporting notes and comments pertaining to your claim. The last thing we want is to accept a payment from someone who is not happy with our work. We have refunded you your fee we charged to help you with this matter. Also please note we accepted your claim on contingency fee basis, and you were made fully aware of your options and expectations. Sincerely, Vehicle Value Experts Appraisal Team


