Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,083 reviews
ValuePetSuppliesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making Tails Wag for 15 Years and CountingValuePetSupplies is a family owned and operated business focused on delighting customers and their pets with products designed by pet lovers for pet lovers. We're proud to offer low prices and free shipping on all orders to the lower 48 states.Shop ValuePetSupplies NowWe love getting a good deal as much as you do so we work 7 days a week to keep the coupon deals flowing, even on our top selling ValueBull, ValuePad and ValueWrap house brand products.Shop All Bully SticksShop All Puppy PadsShop All Dog DiapersShop All Natural TreatsShop All Rawhide
ValuePetSupplies (valuepetsupplies.com) has 2,083 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
2,083 approved reviews, newest moderated first
I always order my bully sticks from valuepetsupplies. They are high quality, the delivery is fast and always correct.
By Pat L.
Response from ValuePetSupplies· Mar 10, 2022
Glad our bully sticks are living up to the standard, Pat! Thanks for your feedback and for shopping with Value Pet Supplies!
Perfect experience always. More Affordable with like comparisons and extremely efficient delivery. I am most satisfied and thank you!
By Linda H.
Response from ValuePetSupplies· Mar 10, 2022
Can't ask for better than Perfect! Thanks for the kind words, Linda! Glad to have you as a Value Pet Supplies shopper!
Great prices and great products. Timely shipping as well!
By Elizabeth
Response from ValuePetSupplies· Mar 10, 2022
Good to hear, Elizabeth! Thank you for the kind words and we really appreciate your business with Value Pet Supplies.
The website was confusing and I ended up with 3 orders instead of 1 and they were not able to fix it.
By SMC
Response from ValuePetSupplies· Feb 15, 2022
Hello, Thank you for leaving us feedback. I apologize for the inconvenience. A member with our customer service department is going to reach out to further assist you. Thank you for shopping Value Pet Supplies.
Great service as always !
By Katheryn P.
Response from ValuePetSupplies· Mar 10, 2022
High praise, Katheryn! Good to hear we're consistent! Thank you for choosing Value Pet Supplies.
Great prices and fast delivery!
By Debra M.
Response from ValuePetSupplies· Mar 10, 2022
Awesome feedback, Debra! Glad our service is up to the test. Thanks for choosing Value Pet Supplies!
Service was above and beyond! The original package was lost in transit due to an address mistake (my fault). I let them know what happened and the order was immediately resent to the correct address. Great price on what I ordered also. I’ll continue to reorder!
By Doug
Response from ValuePetSupplies· Mar 10, 2022
Good to hear our team could make it work for you, Doug. Thanks for sticking with Value Pet Supplies!
I had previously ordered this same exact terrarium from Amazon.com. It arrived (from Amazon, not from this company) without ANY protective packaging at all. There was literally no packaging beyond the product box, there were no "fragile" or "glass" stickers (though there's a colorful picture of a terrarium on it). It was, not surprisingly, rattling and broken. In order to get a refund I had to send back the broken glass to Amazon (and due to size I had to take it an actual ups store not just any drop off location). Breakage happens but that seemed like they just didn't care. So I decided to try ValuePetSupplies which I found as a listing on ebay (but then ordered from directly). So happy when this time the terrarium arrived (promptly) in a big shipping box containing thick foam corner padding, and clearly marked with "glass" stickers. I was worried opening it because there was a gash in the outer box from handling during shipping. But the terrarium was just perfect since it was several inches away in the inner box. Daughter and her hognose snake are very happy. Thank you!!
By Pancake the hognose snake's F.
Response from ValuePetSupplies· Mar 10, 2022
Glad to hear our attention to detail got the job done! Shipping glass is definitely tricky business. Thanks for trusting Value Pet Supplies!
