Pet TreaterReviews of pettreater.com

My first box came quickly and we were happy with the products. Next month same treats, but broken. Package came at the very end of the month. October box didn't come til end of November, so Halloween theme was useless. November box with Thanksgiving theme came in December and I'm guessing December box with Christmas theme will arrive after Christmas since on the 15th hasn't been shipped. I just cancelled future orders. If they would just work on getting the boxes out on time, I would have continued. If they can't they should send the theme a month in advance so you could get it for the holiday. Customer service didn't seem sorry to see us go, no plan to get things out in a timely matter. Seems like an easy fix if they just tried. Too bad.

Its been 8 days and counting they haven't sent the box. Bad service

Recently decided to renew my pet treater subscription for the deluxe box. My dog always used to be so excited to see the box, but the toys and treats in it were absolute trash. And it no longer comes in a box just a bag. I got 3 extremely flimsy toys that my dog has no interest in. It says you get 5-8 toys and treats, i would have though if you got 5 the toys and treats would have been better than the 8, but they all suck! I remember the box being way more enjoyable 3 years ago when I first had the subscription. I immediately canceled and will not be purchasing a subscription again. Extremely disappointed as it used to be such a good value for the price.

Very small and cheap toys. Value for the price is not very significant. No refunds or returns are offered. Items are cheaply made and poor quality. No consideration for size of my dog. Box took 37 days from date of purchase to arrive.

I was super excited to use this, as other companies are more expensive. It was stated that they ship their packages around the 10th of the month. The 10th came and gone. No package. I waited some more. Nothing. I emailed customer service and they said all of their packages were running late, and I should receive an email with tracking the next day. Nothing of that sort happened. I ended up canceling my subscription altogether because of this. Yes, they are affordable, however, you kind of get what you pay for. Very disappointing.

I love the Pet Treater subscription box and have been getting it for years now (since 2021). I originally got the Barkbox super chewer subscription but the toys were always the same hard toy with a different cover. My dogs never used them and quickly grew bored of it, and it cost way more than PetTreater. I found PetTreater by chance and tried it out. I have 2 dogs so I get the $25/ month box. They get 2 fun toys, 2 bags of treats, a baked treat, and a bandana! My bandana collection is incredible since having PetTreater so long, and they always have something interesting and fun to try with the toys. They also thrown in a free thing now and then to try (like collapsible dog bowl, waste bags, or other new items). I’ve told multiple friends about them and they love them too! It’s definitely the best value for your money with these dog toy sub boxes!

If I could give a 0 I would. The treatment is trash, and the membership is worse. If you ask anything, you are basically wrong. Unless you want to pay to be mistreated this membership is not for you.

If I could rate zero stars I would worst customer service and the longest shipping time ever. I wouldn’t recommend this service to anyone