ValerionReviews of valerion.com

I had several questions prior to purchasing the Valerion Pro 2, as a replacement projector is something I had been considering for years but was waiting for the right option. Bob at Valerion answered all of my questions and was extremely helpful with aiding my decision process. I have since tested the Valerion Pro 2, and it is as advertised, and meets all the needs that I have in a projector, at a great cost.

Valerion MasterPRO2 product itself is well designed and packaged, first impression looking at the build quality of the product is nice. Step by step instructions for the ease of installation are detailed. Picture quality delivered my expectations during the day and in the night. Customer support is excellent they clarified all the questions I had related to the product. Packaged deal is amazing, get everything that’s needed in a single package. Installed the product for a week and we are enjoying it, entire family loves it.

Let me start by saying the Valerion VisionMaster Pro 2 is, without a doubt, the best projector I've ever owned. The picture quality, brightness, and features easily surpass previous projectors I've had from well-known brands like BenQ, Optoma, and JVC. It truly delivers a premium home theater experience. I recently purchased this projector and realized after the fact that I had missed out on applying the Prime Day discount. I reached out to Valerion's customer service expecting a bit of a process, but my experience was the complete opposite—it was fantastic! I was connected with a support representative named Bob, who was incredibly efficient and helpful. He understood my situation immediately. Even though I didn't have my order number on hand at first, he was patient. As soon as I provided it, he resolved the issue right away and confirmed that the price difference would be refunded to my account. The entire interaction was smooth, professional, and surprisingly pleasant. It's not every day you encounter such stellar customer service. A big thank you to Bob and the Valerion team for making this a completely hassle-free experience. I highly recommend them based on their outstanding support!

So it's been over 3 weeks now since having my Valerion visionMaster Pro2. The things that made me rate my experience with it a 5 out of 5 are as follows. 1. The product is superb IMHO. From packaging it comes in a nice protective carrying case, style of the projector looks premium, video quality is Amazing to me especially coming from a 1080p led projector. (Lamp life is weighted heavy for me I'm not into lamps that die and need replacing for hundreds of dollars only after 3k-5k hours. And the Pro2 gives 20k hours of light source. I love that!) Picture is crisp, black levels with EBL on is like a night and day difference from what I am used to. The speakers sound great for on board speakers. Would be great for most people who don't have home theater speakers. I was surprised at how good it sounded on it's own. (No it's not as good as having a home theater speaker system but it will get the job done for most.) 2. I bought on the Father's Day deal that offered the Pro2 with choice of free mount or stand (I choose the ceiling mount) + a free matte white screen up to 220" (I previously had a 100" pull down screen and found that the biggest size screen I could fit in my theater room setup was 135" so I got that) 3. Customer service was to notch! I was working with Ray and they made sure all my questions were answered. I saw that the following week valerion offered an even better deal that added 2 3D glasses to the bundle. I read that valerion will match any deals they are doing for 30 days so that you can but with confidence. I'm a big 3d fan so I reached out about the 3D glasses offered in the new deal and Ray promptly helped me get the 2 free 3D glasses shipped to me at no extra charge. I also found that Valerion was offering a $100 of any Valerion purchase of over $500. My recent purchase meet the criteria so I showed Ray the proof of this deal and Ray made that happen for me as well. I love their customer service. 4. Shipping was fast. I got my products at different times but all within about a week. And all in great condition because they packaged everything so well. 6. I love the quality of each of the valerion products I received. Solid projector mount, great quality 135" screen and each were relatively easy to put together. Each had clear written directions and online video instructions. The 3d glasses work great with the amazing 3d from the projector. Although this can be ported around I have this set up in my theater room as my main projector and I am so happy to have made this purchase. The image it produces are so amazing that I'm going to upgrade my audio a bit more to do the image justice. Going to end up with a 7.2.4 system (currently have a 5.2.2 system). This projector has truly upgraded my theater room experience and I totally recommend it to anyone who is in the market for a new 4k projector. And if you can catch it on one of their sales like currently matching their prime deal as of 07/08/25 it's icing on the cake.

I was little skeptical in backing a kickstarter project but let me tell you it was beyond amazing experience. The support team was very prompt to answer any questions throughout the entire process. Coming back to the product itself, this projector (Pro 2) is a beast!! I have used many projectors in my life but I have not experience anything like it. The colors, contrast, brightness will blow you away. I also ordered Valerion White Matte screen and together with pro 2, its a match made in heaven. Valerion customer service doesnt stop delivering until you get the product in your hand, but they go well and beyond to clarify/ fix any issues you are having with your product. I can only say I am glad I made this decision to go with Valerion and I am hoping to continue this relationship for long! Good luck Valerion team!!

AVOID this company. -- They've been very clever. Come up with a good product, send it to a handful of people and then everyone else trusts what they see and hand over their money. Now if you look across the internet you will see that thousands of people are being told that their projector is in their country, in the warehouse ready to ship - and then it never shows up. -- They got people to pay an extra £150 delivery, on top the £50 they already paid, to have the projector delivered in December - and it's now the end of January and they still haven't received them. Rather than supply tracking numbers for the £200 delivery they've paid for the communications from the company are unsurprisingly none at all. I suspect they are still using sea shipping and just charging the £200 for air shipping as a way of getting yet more money out of people. -- The product is undoubtedly real in terms of the few people who have had them - but theres a reason thousands of people haven't had them and are getting ZERO communication from the company. Unless the company are going to start sending out honest communications then people need to not hand over money to this company. -- AVOID.