Scam
Scam - not official site
By Samuel G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
121 reviews
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US Immigration Document is a private online service that helps travelers prepare and submit their ESTA (Electronic System for Travel Authorization) applications quickly, accurately, and with real human support at every step.Your information is handled securely and used only to process your application, and our support team is here before, during, and after you apply. If anything isn't right, reach out to us first — we'd much rather make it right than leave you stuck.
US Immigration Document (usimmigrationdocument.org) has 121 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
121 approved reviews, newest moderated first
Scam - not official site
By Samuel G.
why cant leave review with 0 star? its 100% scam online
By Paat D.
Same stupid mistake as everyone here. I googled 'request ESTA for USA' and the first result was usimmigrationdocument.org. It looks very official so I did the full application until I checked how much has been taken off my creditcard which indeed is way more then when you do it through the actual government website. Dumb mistake. But also.. please take that website down!!!!
By Klant
I believed this was the official ESTA website, but it turned out to be a third-party service. The site looks very professional and gives the impression that it is an official US government page. I paid around €179, while the actual ESTA fee is only about €40. My application was approved, so the service does work, but the price difference is extremely high for something that can easily be done directly on the official site. In my opinion, the website is misleading and not transparent enough about being a paid intermediary. I would strongly recommend others to apply through the official .gov website to avoid unnecessary extra costs.
By Mark
Une arnaque ! Se faisant passer pour un site officiel du gouvernement, ils fournissent un service facturé à un prix exorbitant sans ne jamais l’indiquer clairement.
By Elliott L.
SCAM 100%. Masquerade's as the official site. It came at the top of the Google results, probably due to paid placement. Does not give you any reference numbers or tell you the price but will take about £140 from your account. Credit card company confirmed its a scam and have cancelled my card.
By MarkySparky
SCAM to harvest your data I paid USD179 for an ESTA instead of the government rate of USD40.37. If you fall for this, as I did as it is literally the first result on a google search, immediately check that an application has been filed on the official portal and that the information is correct, notify your bank and lock your credit report. The fraud risk is huge and they ask for more information than is required which in my view is to harvest high risk personal data.
By Caroline L.
Be carefull. Not the official website. Pure scam company.
By Anne B.