Excellent live chat
Excellent live chat. Rodrigo answered my questions and was very helpful.
By Lena V V.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Excellent live chat. Rodrigo answered my questions and was very helpful.
By Lena V V.
Userway staff were extremely helpful in implementing the widget and making sure it functioned properly. The team seems very knowledgeable and willing to help you all the way.
By Andrew O.
Simple and effective.
By John Gavin W.
Hands down - amazing!
By Paul N.
Mark was really very helpful. I was having query about the screen reader and he solved it in minutes. He also enabled my trial with in 2 minutes. That was real quick and i am very satisfied. Thanks
By Kunal P.
Really fast support. Thanks!
By TheSheep
Customer chat service is awesome Rodrigo answered all my question with ease.
By Gary M.
So cool,and really easy
By Nevia K.