Rodrigo was a great help
Rodrigo was a great help
By Regina
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Rodrigo was a great help
By Regina
Amazing customer service!
By Tristan
Pretty good so far.
By Guillermo
The accessibility button is a wonderful addition to my site. It pleases me very much to be able to offer this to persons who suffer from disabilities. Thank you Userway team, for the well-executed and compassionately crafted product. It is simple to install and functions perfectly! Kudos! P.S. If you have the "Insert Headers and Footers" plugin installed you can add the javascript code with that tool.
By James
Signed up for the free trial yesterday. I made an error copying the Java code so it was not working. I contacted support and they got back to me in less than 30 minutes with very clear directions. Problem solved! Signed up for the year.
By Dean M.
I'm so pleased to have found Userway. David my Success Manager and the techs Rodrigo and Jonatan were very helpful when a had a bit of a challenge with a platform that I was using. They rallied. Got on a virtual call and it was all done.
By Jacqueline Vizcaino - Tinted E.
Thank you Mark at Userway for your thorough assistance and making this step to ADA compliant so effortless and efficient. Thank you for being there when I need you.
By Maggie C.
Helped resolve what I needed! Thank you for the assistance!
By Ashley