Satisfied!
We have only had the service for a short period, but we extremely satisfied!
By JOSE S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
545 reviews
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USDish.com (usdish.com) has 545 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
545 approved reviews, newest moderated first
We have only had the service for a short period, but we extremely satisfied!
By JOSE S.
Dish is great im enjoying it
By CHETEKIA H.
When I first signed up I was given a specific price I'd be paying each month. 2 weeks into service I get a bill that's $20 more. I call and ask about it and they say they can't do anything for me. They tell you one thing and charge you another
By CHRISTOPHER R.
When I was trying to get dish they didn't inform me that to get Netflix you need the internet. Therefore I have a free year but can't watch it because I'm not paying a seperate bill of $80 just for internet to watch Netflix they should have a deal or offer cheaper just for Netflix!
By CHRISTINA B.
They showed up and knew exactly what to do . I was impressed that they stayed late on a Friday in order to get it completed.
By RANDY P.
The Customer Service, The Installers and the follow up services have been nothing short of excellent. Thanks !
By ANA P.
No problems with anything. More options than Direct
By NICOLE R.
Where to begin....I chose dish since it was basically my only option, but after what I have dealt with I would rather not have TV or Internet. My first complaint was their installation process. They didn't have very many available days or times, so I rearranged my life so I could make time for them to come out (which was fine). I even cut my family vacation short to make sure I was back in time to meet the installer. Our date was set for Thursday at noon. I receive multiple notifications about the date about two days prior and the next day after- reminding me. 11:45 rolls around on Thursday (after I get all the notifications from dish that Morning about when I should be expecting the installer) and the installer calls me to tell me that he doesn't have the supplies he needs to do the job. That's alright... I guess..: we can reschedule... I'll give up another day. We reschedule for Monday at noon. The guy promised me that he'll get it done within 3 hours and that he's sorry for everything. I have an appointment on Monday night at 5pm so I figured that would be plenty of time to install. Monday comes- the Installer doesn't show up until 1 and doesn't leave until 6:45pm. He still wasn't prepared with what he needed and had to have another guy bring him more parts. Long story short i missed my appointment and I am not impressed. I do not think that they have good customer care. To top it off the installer also wanted me to pay extra for parts that were supposed to be included in the setup. All in all if you don't have to use them then don't.
By ALEXIS B.