USDish.comReviews of usdish.com

To start, our appointment time was set between 12 and 4. The technician called me at 11. Not only once, but 7 times in a row. He also kept texting me over and over. I do not get out of work till 1130 and am not able to have my phone due to the nature of my profession. After he tried contacting me at 11 and there was no answer, he proceeded to put a note on the appointment notice online stating that nobody was there, which was absurd since I clearly did not miss the appointment yet, which was set for 12. I finally got in touch with him at 1 pm or so to which he stated that he was already at my house and he was going to go around back to see the equipment that was mounted (I don't know how there was any other way he would know that was there unless he went out back without my permission). When I got home and finally got inside to start the installation, he was a bit rude. He grabbed one of my nice leather chairs and used it as a step stool without asking. I am usually not one to gripe about things like this but it was a bit ridiculous.

Although I'm working with a resolution department individual, I've been stressed to a point that I feel is unacceptable. The entire process has been a nightmare full of inconsistencies and false promises with respect to both cable service and internet service.

If your a gamer like me don't get internet through dish. I can't even Play cod black ops 3 online even directly plugged in to modem. I get one bar and it cliches so much that I can't even play.

I wish before i placed my order that things would have been explained better now im stuck in a contract where i have to talk to my lawyers about very upset......

Just dumped Direct Tv. Your installer was terrific. Your manuals useless, your tech support useless!

As the result, I have instead STS(9899), DTSKY(9900), AMDIA(9901), RKINO(9902),ILUZN(9904). All are the Russian channels. I am not talking about American channels now. But your representative initially gave me the wrong information about the Russian channels. So I do not have whatever was expected. Also I would need the full list of all channels you provide with the names and numbers of the channels. I do not know how you are going to solve that problem but now I am very unsatisfied with that. Also nobody told me about 2 years contract I have to follow. I am very regret that I switched to your service. Sincerely, Irene Michaels.

Customer service sent me back and forth then was hung up on the sales guy on the phone I told him I have a Samsung smart tv and would like hd channels he told I qualified and he said my box was a hd box but when it was setup it was basic channels and then the installation guy told me I could upgrade just call so I did and it was 650 dollars for the hopper and 550 for the basic hd box i think it's bs but it is what it is I guys I tried calling to talk to someone about how I was told it was a had box and hold please hold please let me send transfer you over hold please let me transfer click I fell cheated thanks

I was made to believe that I was in the top 5% with my rating of credit. I was told since it was in the top 5% I could have either Netflix or NFL package of some kind for a year. So I picked Netflix. After I was set up to receive dish, I hung up with the agent and got online to look at dishes Web page. I was angry to find that dish was offering new customers that do a 2 yr agree get either Netflix or the sport package. I was irate. I then , the morning of my install , and after taking the day off from work, I received a call from the installer telling me that my install would not happen until Sunday because most of his installers called in sick. I was irate a second time. So I already have little faith in dish network. I get Netflix for free for one year which costs roughly 109 dollars. You pay 50 dollars up front which 1. I was told with a 2 yr agreement, I would not pay anything and if I set up auto pay, I would get a 5 or 10 dollar discount not sure if it 5 or 10. I saw my bank statement about three days later , there was a charge for 1 dollar and a charge for 49.95 which I didn't know about. I told my bank that they took it without notice and my bank recommended that I remove them from autopay, so I removed them. Sorry dish, unless you make it right , you have 3 strikes. I want 49.95 returned and I want the auto credit discount even tho I don't trust to set up autopay. Last but least, I . Since i was lied to regarding why i get nextflix and I did over half of the dish install while the installer screwed around with getting a wireless joey. 2. I had to operate the signal finder because the installer was freezing and hands were cold and so he couldn't get the signals found. I want Netflix for the length of the agreement and the premium movie channels for 1 yr instead of 90 days or you can void the agreement. Oh , I was pretty well forced to listen to a gentleman pushing a service for home security before my order for dish was complete. I also was told I would get this serve for free with setup. I told the agent I had a security system and he pressured and pressured, he didn't get that I didn't and couldn't get another security since I have a 2 yr agreement with ADT. Finally I told the guy no while being rude and straight forward. I don't care for inconsiderate sells. Please dish, get with it. Hire respectful sales agents. Not 18,19 yr olds. If I get my demands, I will remove this post.