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I found the process to complete my dogs certification very easy to complete.
By Jenn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,723 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USA Service Dogs assists thousands of people around the country with bringing their service dogs and emotional support animals with them in public, whether their disabilities are readily apparent or not. Putting your service dog in "uniform" with a vest and ID card goes a long way towards eliminating the hassle commonly encountered by those with service dogs.
USA Service Dogs (usaservicedogs.org) has 1,723 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,723 approved reviews, newest moderated first
I found the process to complete my dogs certification very easy to complete.
By Jenn
I felt the service was overpriced and a very cheap ID badge. I went ahead and purchased another one elsewhere with much better quality and a third of the price.
By Paula B.
Response from USA Service Dogs· May 12, 2022
Hi Paula, We are sorry to hear that you are not fully satisfied with the current 30% off pricing and that the item you purchased was not to your satisfaction. As stipulated on the website, we offer a 14-Day Money-Back Guarantee If you’re are not satisfied with your order let us know and we’ll do our best to resolve your issue. If we can’t resolve your issue, please let us know within 14 days of receiving your items and a full refund will be processed. Please ship all items in your order back to our office. We can’t process a refund until all items have been returned. We do accept partial refunds. Please contact our support team if you wish to return a portion of your order. We have tried reaching out to you but it seems you are unavailable at the time but you may reach us at 888-656-DOGS (3647), by email at [email protected], or through chat with one of our live representatives by clicking on the help button on the bottom right side of the website. Thank you and we look forward to hearing from you.
USA service dogs were very helpful. I received every order in a timely matter. They are wonderful company too,
By Lori A.
They help me find what I needed couldn't tell you how much y'all help me
By cynthia B.
Great experience and fast service
By Jarett
Great site. Items delivered promptly.
By Dr. G B.
Quick great service!!
By Paul T.
Easy process to place order, website was easy to follow, good price, very Happy.
By Michele