USA Clean Energy Association & Revolution SolarReviews of usacea.org

Response from USA Clean Energy Association & Revolution Solar· Dec 29, 2023

Dear Lauren S, Thank you so much for taking the time to share your positive experience with Revolution Solar. We are thrilled to hear that our installation team met your expectations with their clear communication and efficient work. It's great to know that the review with ComEd went smoothly and that your solar system is now successfully operational. We always strive to deliver top-notch service, and feedback like yours is incredibly valuable in helping us maintain and improve our standards. If there's anything else we can assist you with or any new solar energy needs you might have in the future, please don't hesitate to reach out. Thank you again for choosing Revolution Solar. We look forward to the opportunity to serve you again! Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 26, 2023

Hello Rose, Thank you so much for taking the time to share your experience with Revolution Solar. It's wonderful to hear that you haven't encountered any issues so far. We're committed to maintaining this standard of service and ensuring your continued satisfaction. If there's anything specific that you've particularly enjoyed or if you have suggestions for how we could make your experience even better, we'd love to hear from you. Your feedback is invaluable in our mission to continually improve. Looking forward to serving you in the future! Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 26, 2023

Hello Mitchell, Thank you immensely for your positive review and for choosing Revolution Solar for your solar installation needs. It's fantastic to hear that our service met your expectations. Our team strives to ensure every installation is done with precision and care, and your acknowledgment means a great deal to us. If you have any additional feedback or ever need further assistance, please don't hesitate to reach out to us. We're here to provide ongoing support and look forward to any future opportunities to serve you. Wishing you many sunny days ahead! Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 26, 2023

Hello Trett Warner, Thank you for your kind words and for choosing Revolution Solar. We're delighted to hear that you found our process easy and efficient. Our team works hard to ensure a smooth and hassle-free experience for all our clients, and it's rewarding to know we've achieved this for you. If there's anything more we can do to enhance your experience, or if you have any questions moving forward, please don't hesitate to reach out. Your satisfaction and feedback are incredibly important to us. Warm regards, Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 26, 2023

Hello Shawn, Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the initial inspection failure, the delay in handling documents with Ameren, and the concern regarding a non-functional panel. Your efforts in managing these aspects are highly appreciated, and we regret any stress this may have caused. We take your feedback seriously and are committed to rectifying these issues promptly. To address the panel problem and any other concerns you may have, we will have one of our team members reach out to you directly. They will ensure that all your issues are thoroughly resolved and that your solar system functions optimally. We're glad to hear that you were satisfied with the installation, and we acknowledge the oversight regarding the stickers. Rest assured, we're dedicated to continuous improvement and will use your feedback to enhance our services. Thank you for your patience and understanding, and we will be in contact soon to ensure all your concerns are addressed. Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 26, 2023

Hello Julie, Thank you for taking the time to share your experience with Revolution Solar. We're glad to hear that you found our agents and installers knowledgeable and helpful. Our team is dedicated to providing high-quality service, and your recognition of their efforts is greatly appreciated. We understand your concerns regarding the delay in starting to use your system and acknowledge the frustrations that can arise when coordinating with external entities like Consumers Energy. While some aspects of the process are indeed beyond our control, we continuously strive to improve our coordination and communication to minimize any delays and enhance our customers' overall experience. Your feedback is invaluable in this regard, and we will certainly take your suggestions into account as we work towards making our service more efficient and streamlined. If there's anything else we can assist you with or any further feedback you'd like to share, please don't hesitate to reach out. Thank you for your understanding and patience. Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 18, 2023

Dear Mike Czolgosz, Thank you so much for your positive feedback and for taking the time to share your experience with us. We are thrilled to hear about the exceptional service you received from Dave, our electrician. His dedication to not only meeting but exceeding your expectations, especially in updating and grounding your electrical panel, is a fantastic example of the commitment we have to our customers. Your recognition of Dave's efforts to go above and beyond is greatly appreciated. We always strive to provide top-notch service and ensure that all aspects of our solar installations meet the highest standards of quality and safety. It's wonderful to know that Dave's work has contributed positively to your experience with Revolution Solar. We will certainly pass along your kind words to Dave and the rest of our team. It is feedback like yours that motivates us to keep delivering the best service possible. Also, if there are any other solar needs or questions you might have, please feel free to reach out to us. Thank you once again for choosing Revolution Solar. We look forward to serving you in the future and hope you enjoy the benefits of your solar system for many years to come. Sincerely, Revolution Solar

Response from USA Clean Energy Association & Revolution Solar· Dec 14, 2023

Dear Terry Henderson, Thank you for taking the time to share your experience with Revolution Solar. We are delighted to hear that you have been happy with our service and that our team's kindness, respectfulness, and helpfulness stood out during the process of your solar panel installation. As you await the final inspection by the power company, please know that we are here to assist with any additional support or information you might need. We understand that this is an important step towards fully activating your solar system, and we share in your anticipation for its completion. We appreciate your choice to work with Revolution Solar and are grateful for your recognition of our team's efforts. Thank you once again for your positive feedback, and we look forward to continuing to support your solar journey. Sincerely, Revolution Solar