USA Clean Energy Association & Revolution SolarReviews of usacea.org

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3.6/ 5

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341 reviews

USA Clean Energy Association & Revolution Solar3.6Average

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About USA Clean Energy Association & Revolution Solar

USACEA and Revolution Solar are an ideal partnership when it comes to providing top-notch solar solutions to customers. With their combined expertise and customer-centric approach, they offer a seamless experience from the initial sales process to the installation and beyond.Revolution Solar stands out as a locally owned and operated solar installation company. This aspect lends a personal touch to their services, ensuring a deeper understanding of the local market and its unique requirements. Their commitment to quality is evident through the exceptional workmanship they deliver. Customers can have peace of mind knowing that Revolution Solar offers a remarkable 30-year warranty on both parts and labor, providing long-term protection for their investment. This warranty demonstrates the company's confidence in their products and services.On the sales side, USACEA excels in providing a hassle-free experience for customers. Their approach of conducting sales over the phone eliminates the need for an initial on-site visit, saving customers time and effort. By leveraging technology, USACEA streamlines the sales process, enabling potential customers to make informed decisions from the comfort of their homes. Moreover, the absence of in-person pressure sales tactics ensures a relaxed and comfortable environment for customers to explore their solar options.The partnership between USACEA and Revolution Solar offers numerous advantages. Customers can benefit from the expertise of both companies throughout the entire process, from consultation and design to installation and ongoing support. The collaboration ensures a smooth transition from sales to installation, with clear communication and coordination between the teams.Furthermore, both companies prioritize customer satisfaction. They go above and beyond to understand each customer's unique needs and tailor their solutions accordingly. The combination of exceptional service, local expertise, quality craftsmanship, and long-

USA Clean Energy Association & Revolution Solar (usacea.org) has 341 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.

Also known as: usacea.org
Website: usacea.org
Category: Energy & Power
Listed on The Fair Hearing: 2026

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Jan 3, 2024

AWFUL experience

AWFUL experience. I have had to be the project manager through the whole thing calling constantly. It took over 9 months before our system got up and running and now it doesn't produce crap from what we were told before getting them. I feel we have been scammed. I have emailed and called and no answers. I can't afford to pay for both my panels and my actual bill since the system is a joke. I feel at this point since I can't afford 2 energy bills I will need to take additional action.

By Christine T.

Response from USA Clean Energy Association & Revolution Solar· Jan 9, 2024

Dear Christine Topping, First and foremost, we want to extend our sincerest apologies for the distress and inconvenience you've experienced. It's deeply concerning to hear about the challenges and frustrations you've faced throughout your project with Revolution Solar. Your experience is far from the high standard of service we aim to provide, and we take your concerns very seriously. Regarding the lengthy installation process and the subsequent performance issues with your solar system, we understand your disappointment and the financial strain this has caused. It's unacceptable that you've felt the need to step in as the project manager, and that your attempts to reach out for support have gone unanswered. We want to assure you that we are committed to resolving these issues as a matter of urgency. To address your situation specifically and effectively, we will be reaching out to you directly today to discuss the next steps. Our goal is to not only rectify the performance issues of your solar system but also to restore your confidence in our services. Please expect a call or email from our customer service team shortly. We are dedicated to finding a solution that works for you and ensures that your solar system delivers the efficiency and savings you were promised. Again, we apologize for the stress this has caused and thank you for bringing these issues to our attention. We are committed to making this right. Sincerely, Revolution Solar